can devolve a customer service support question into a discussion on horror movies.
I am wondering how long I can keep this person on the line talking about absolutely nothing related to their job description.
Nov 16 12 04:26 pm Link
San Francisco, California, US
I do that too!
Nov 16 12 04:28 pm Link
San Diego, California, US
As long as that particular call is not being 'monitored in order assure quality customer support'.
Nov 16 12 04:30 pm Link
XD XD I have already discovered that this person worked at ATT, has been in CS for 7 years, and totally plays along with a mythological evil poltergeist story.
Mikel Featherston wrote:
It's actually IM support, so they can fuck off quietly XD