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Busted lens mount flange..Canon wants to replac..
Yup Canon 1DX fell out of my car. I think busted the lens mounting flange on the camera. There is a micro crack in the ring. I can see its warped as well. Canon in Costa Mesa wants to replace the ring and mirror box... about $800 bucks. Don't really know if thats necessary or what. I brought one of my 600 ex rt flashes in cause it was not firing and overheating. Got it back saying it was normal.. $140... didn't fix the problem.. You guys think Canon is trying to work me over? Oct 11 16 08:08 pm Link No they dont need your $$$ My experience with Canon Service points to incompetence Oct 11 16 08:22 pm Link Nope. I think what you got is an expensive repair on an expensive camera, and a repair tech that dropped the ball. It's really hard these days to make 'fuck the customers' a valid business plan, unless you have a monopoly. I don't think 'fuck the stockholders' has ever been easier, but not the customer. Lexuses and Lincolns cost more to fix than Toyotas and Fords - that's just how it is. Oct 11 16 08:28 pm Link Brooklyn Bridge Images wrote: Incompetence is totally different than willful scamming or defrauding. Just saying. Oct 11 16 08:30 pm Link Zack Zoll wrote: I agree Oct 11 16 08:37 pm Link I've worked at a camera shop for quite a few years ... in that time we carried Nikon, Canon, Sony, Minolta (!), Pentax, Olympus, Samsung, Tamron, Sigma, and we dealt with Tokina, Leica, Kodak, and Mamiya - though they were never primary brands. I can honestly say that not one of those companies were 100% easy to deal with. Every single one screwed a deserving customer at least once - and every single one fixed something under warranty that was obviously the customer's fault. That's what happens when you hire people, and not robots. You can make whatever policy you want ... But sometimes people are in a bad mood, and sometimes they're all sunshine and rosebuds. Oct 11 16 09:43 pm Link Not one of you answered the question regarding the mirror box.. Oct 11 16 09:52 pm Link the lonely photographer wrote: well, no one has seen the camera. Oct 11 16 11:22 pm Link Wasn't the question are you getting worked over? Yep. There, all better. Oct 11 16 11:30 pm Link I've been to both nikon and canon repair centers on east coast. They both seem to have moved over to flat rate charge. Anything out of warranty they pull out a list and anything to be done they charge the rate on that item no matter how small the work is, like gluing on new rubber costs same as major repairs. The person behind the counter also seems to have no authority. Recently I had to bring a lens in to get it in the system, then call their 800 number to dispute bad repair as I had it in less than a year ago. In span of less than year paying half the cost of the lens. Canon headquarters not even a service center, its basically a drop off box and they mail it somewhere to get repaired. Oct 12 16 02:45 am Link That sounds about right. Well, not sure about the mirror thing. But I have broken or dented my lens mount/flange on 24-70 twice and each time it ran about $180. Oct 12 16 06:15 am Link Replace the flange / body mount ring yourself and see what happens -- they are just CYA https://www.ibfshop.de/product_info.php … id=3877939 https://www.amazon.ca/Canon-Mount-Body- … B00M7UGG0Y http://www.mk-electronic.de/eng/items/show/CA1-7777-000 http://stores.ebay.com/DHcameras Canon Spare Parts Catalogs http://photography-on-the.net/forum/sho … ?t=1216590 http://www.filefactory.com/file/27zxzjqmakyd see pages 9 and 10 of the parts manual "EOS 1Dx.pdf" CA1-7777-000 mount,body about 35,00 € in EU Google --> plastic solvent welding Oct 12 16 08:23 am Link the lonely photographer wrote: Nope, exactly what I'd expect to spend on a mirror box repair, if not less than expectations. $140 is a tiny bit higher than what I'd expect to spend on a flash visiting the repair bench, but sorry to hear it didn't fix the problem. How do you know it's overheating, and did you share a photo of that evidence? Did you send a CD of images that show the failure to fire, and is it independent of the overheating? Oct 12 16 08:52 am Link The only thing that I can add is that I have owned Canon's since 2005+- and have sent several cameras in for repair. I have found Canon's repair service to be very good and priced what I thought was reasonable. During the summer I knocked my 1ds Mark 3 off a table onto a concrete floor and badly damage both the lens (70-200) and the Camera. That was expensive, are $500.00 each item. But the repairs were well done, accurate, and fast. Most of my other experiences with them have been for shutter replacements which I think that I have done 3-4 times on various cameras. Those were not so bad, around $250.00 each. I have also found there telephone support to be very good. I am a member of their Professional Service, which does give me both a discount and quick turn around. Oct 12 16 10:34 am Link the lonely photographer wrote: I have had excellent service with the Canon repair shop in NJ. They replaced my shutter/mirror box on my 40d. That was around $225.78. This was over 3 years ago. Oct 12 16 05:13 pm Link petemplinphoto wrote: The screen color changes to Orange when it overheats. And it don't fire. Canon says it's normal... cost me 140 bucks to hear that Oct 12 16 07:12 pm Link the lonely photographer wrote: You didn't read the manual. Oct 12 16 07:52 pm Link the lonely photographer wrote: are you using Lithium batteries or an external battery pack? Oct 19 16 04:53 am Link ive been repairing film cameras for over 45 years. ive seen all sorts of accident cameras. some were simple repairs n others were more involved. the damage isnt always obvious so your mirror box may have been effected by the fall. these digital cameras arent as robust as the old mf work horses and will more than likely have substantial internal damage. the electronics alone make working on these a bit more involved as well. as someone mentioned, you can buy the mount n diy n see if that works? . Oct 19 16 07:01 am Link |
