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Retoucher
SskTouch
Posts: 167
Chicago, Illinois, US


Do i have the right to complain to a photographer about his work?
for Example: Model out of focus, Autoflash, Bad lighting,..or in most cases a cheap camera ect..

Lets be real Retouching is just that ... Retouching..to me its not miracle working.js

I'm an retoucher not the best but certainly not the worst and I've been on a assignment that i had to backed out of because the photographer wanted these looks
http://www.gavinoneill.com/engine/SID/1000132.htm

with this kind of photo Example:
http://i1184.photobucket.com/albums/z330/sskretouch1/lo.jpg

Am i right ..the photographer has to do his job to achieve that high end quality..its not just on the retoucher job Right

I really appreciate the feedback guy!!Thanks
Jun 09 12 04:53 pm  Link  Quote 
Retoucher
Aiden Hart
Posts: 504
Sunnyside, Washington, US


If you believe you cant achieve what your client is wanting from the photo he/she is sending you then, yes, you can complain. Not so much about how he's doing his job, just about how that one photo(s) wouldnt work to achieve the look he's aiming for. Takes two personally.
Jun 09 12 04:59 pm  Link  Quote 
Retoucher
Peano
Posts: 3,744
Washington, District of Columbia, US


SskTouch wrote:
Do i have the right to complain to a photographer about his work?

No, not unless you've paid the photographer to shoot for you. Otherwise, the photographer isn't obliged to satisfy you.

If the quality of a photo won't allow you to achieve the result the photographer wants, report it to him as an unhappy fact (for him), not as a complaint from you. Example: "I can't give you a sharp image because the original is out of focus."

Jun 09 12 05:12 pm  Link  Quote 
Photographer
MichaelClements
Posts: 1,646
Adelaide, South Australia, Australia


Man I'll tell you I used Autoflash once that thing will fuck you and when it's finished fucking it'll fuck you some more!
Jun 09 12 05:20 pm  Link  Quote 
Photographer
Swank Photography
Posts: 18,257
Big Pine Key, Florida, US


Peano wrote:

No, not unless you've paid the photographer to shoot for you. Otherwise, the photographer isn't obliged to satisfy you.

If the quality of a photo won't allow you to achieve the result the photographer wants, report it to him as an unhappy fact (for him), not as a complaint from you. Example: "I can't give you a sharp image because the original is out of focus."

Valid point^

Jun 09 12 05:24 pm  Link  Quote 
Photographer
Swank Photography
Posts: 18,257
Big Pine Key, Florida, US


SskTouch wrote:
Do i have the right to complain to a photographer about his work?
for Example: Model out of focus, Autoflash, Bad lighting,..or in most cases a cheap camera

What do you consider to be a cheap camera?

Jun 09 12 05:25 pm  Link  Quote 
Photographer
Strength Studios
Posts: 227
West Hazleton, Pennsylvania, US


SskTouch wrote:
Do i have the right to complain to a photographer about his work?
for Example: Model out of focus, Autoflash, Bad lighting,..or in most cases a cheap camera ect..

So the problem you find most common in the work submitted to you by your clients is how much they paid for their camera?

Jun 09 12 05:32 pm  Link  Quote 
Model
Damianne
Posts: 15,869
Austin, Texas, US


I'm confused about the photos. Are you just explaining to everyone what "focus" is?
Jun 09 12 06:13 pm  Link  Quote 
Photographer
DAN CRUIKSHANK
Posts: 1,646
Vancouver, British Columbia, Canada


If I came to you with an image I wanted retouched and you decided you couldn't retouch it I would want to know why... but I wouldn't want to be insulted. If it is out of focus then say it is out of focus, if the image is too noisy then say it is too noisy to be successfully retouched. Basically, if the job can’t be done then so be it, but say so in a professional manner. Don’t insult the photographers work, simply point out the areas of the photo that make it impossible to retouch.
Jun 09 12 06:27 pm  Link  Quote 
Photographer
Ruben Vasquez
Posts: 2,846
Puyallup, Washington, US


Let them know what the problem(s) is and what can be done about it (if anything). Some times with focus issues, you can borrow elements from other images in the set. Thats how I got this image in focus...
http://photos.modelmayhem.com/photos/080817/18/48a89f67344dc_m.jpg

But you should remain professional at all times. If you feel the task is beyond your skill, then let them know.
Jun 09 12 06:36 pm  Link  Quote 
Photographer
C.C. Holdings
Posts: 396
New York, New York, US


I don't see what the problem is. Retouchers can paint light and even swap skin.

Either take the job or don't take it.
Jun 09 12 06:38 pm  Link  Quote 
Retoucher
Stephanie M Retoucher
Posts: 276
Portland, Maine, US


I think there are tactful and non-tactful ways of communicating about these issues with clients.

In my opinion, it is not good business to complain to someone about the quality of the images they are supplying. If the photos are too low res, too blurry, too overexposed, or too-whatever, just tell them that unfortunately because of X you will not be able to do the work for them.

I had someone send me awful cell phone photos once, wanting retouching work... I told them that unfortunately due to the size of the image there was nothing I could do for them and that I did not feel right taking their money. That was it. It is my job to retouch images... not teach people how to take good photos.
Jun 09 12 07:07 pm  Link  Quote 
Photographer
coraxphoto
Posts: 632
Bowling Green, Kentucky, US


MichaelClements wrote:
Man I'll tell you I used Autoflash once that thing will fuck you and when it's finished fucking it'll fuck you some more!

Ha!  Thanks for the laugh.


As far as cheap cameras...I assume the OP is referring to GWC types with  low-res point and shoots or 2002 3mp cameras?

Jun 09 12 08:07 pm  Link  Quote 
Photographer
Frank Sanders
Posts: 70
Vienna, Wien, Austria


Of course it is
garbage in - garbage out
if you want do garbage out, refuse the job.
Jun 10 12 12:16 am  Link  Quote 
Photographer
Rist Photography
Posts: 388
Spring Green, Wisconsin, US


But I thought retouchers could do anything?!?! *sarcasm*

I think you just politely tell them that what they want is impossible without photos that are properly focused.
Jun 10 12 12:22 am  Link  Quote 
Retoucher
KapsPhoto
Posts: 117
Orange, California, US


Opinions from a humble budget editor....

SskTouch wrote:
Do i have the right to complain to a photographer about his work?

Do you "have the right to complain"?  No.... If you are paid...
Do you have an obligation to assist?  Yes...  If you are paid, then it is your job is to help a photographer's work
   look good and as they want.  If that means offering lighting suggestions, camera setting help, or pose
   recommendations, then do it, but do this as positive help. 

SskTouch wrote:
Lets be real Retouching is just that ... Retouching..to me its not miracle working.js

Just as in life, you do the very best you can with the tools that are provided...

Kap....

Both 400% views with no edits yet completed...
http://kapsphoto.com/OneWeek/Wow.gif

Jun 10 12 09:05 am  Link  Quote 
Photographer
Swank Photography
Posts: 18,257
Big Pine Key, Florida, US


coraxphoto wrote:

Ha!  Thanks for the laugh.


As far as cheap cameras...I assume the OP is referring to GWC types with  low-res point and shoots or 2002 3mp cameras?

Dont know resally....the OP never returned to justify their comment.

Jun 10 12 02:45 pm  Link  Quote 
Retoucher
Ledo retouch
Posts: 593
Lodi, California, US


Swank Photography wrote:

Dont know resally....the OP never returned to justify their comment.

I thought she was showing what an out of focus shot looks like and that she
doesn't care for them so everyone would know.

Jun 10 12 03:05 pm  Link  Quote 
Photographer
Fotografica Gregor
Posts: 3,180
Alexandria, Virginia, US


even an exceptional retoucher cannot make a silk purse out of a sow's ear. 

It is incumbent upon the photographer to get the critical elements right in camera if he/ she desires a professional result

too many rely in retouching to fix basic flaws and are happy that the end result looks like  a good snapshot....
Jun 10 12 03:13 pm  Link  Quote 
Artist/Painter
Lee Milby
Posts: 81
New York, New York, US


C.C. Holdings  wrote:
I don't see what the problem is. Retouchers can paint light and even swap skin.

Either take the job or don't take it.

Yeah but matching skin texture and skin direction (every area of the face for instance has a different kind of skin, and then the body skin is different than face) is very tricky. If you start with not enough information (blown out, blurry), then adding information from another picture will look unnatural. UNLESS the photog has multiple shots of the same subject, and these shots contain skin texture references.

Jun 10 12 03:25 pm  Link  Quote 
Photographer
Click Hamilton
Posts: 30,737
San Diego, California, US


Damianne wrote:
I'm confused about the photos. Are you just explaining to everyone what "focus" is?

Looks like gaussian blur to me. If I had to edit one or the other, I would start with the image on the left, which looks easy enough to edit. 

---

It's a little hard to understand the OP's question, relative to the photo, the link and her portfolio.

Maybe the question is hypothetical and about relations with potential customers?


In that case, I would suggest: Consider the offer, don't complain, accept or reject.

Appreciation and politeness.

Easy-peasy.

Jun 10 12 03:41 pm  Link  Quote 
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