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Forums > Photography Talk > JESSOPS IN ADMINISTRATION - 2000 jobs at risk! Search   Reply
Photographer
PR Zone
Posts: 674
London, England, United Kingdom


Jan 09 13 07:10 am  Link  Quote 
Photographer
Kaouthia
Posts: 3,152
Lancaster, England, United Kingdom


Let's just hope Canon don't bail them out this time. smile
Jan 09 13 07:28 am  Link  Quote 
Photographer
WMcK
Posts: 5,202
Glasgow, Scotland, United Kingdom


Well the internet has done to Jessops what they did to others.  Before they opened their high street stores they were a mail order company who undercut and closed down most of the existing camera shops with what were suspected to be grey import. A shop manager I knew said that he was always having customers coming in to look at and try equipment but never buying it, and he knew they were just picking what they wanted in his shop before mail ordering from Jessops. Having cleared the opposition, Jessops expanded rapidly into the void they had created, and themselves changed from mail order to high street. It seems that recently customers have been going into Jessops to have cameras demonstrated before buying on-line - poetic justice!
Jan 09 13 07:56 am  Link  Quote 
Photographer
London Fog
Posts: 6,230
London, England, United Kingdom


Kaouthia wrote:
Let's just hope Canon don't bail them out this time. smile

Holy shit, Jacobs now Jessops?

Good job I got my Nikons elsewhere, but guess they would be covered by Nikon anyway? However, got my 7D and L lenses through them!

Jan 09 13 07:58 am  Link  Quote 
Photographer
Kaouthia
Posts: 3,152
Lancaster, England, United Kingdom


London Fog wrote:
Holy shit, Jacobs now Jessops?

Jessops deserve to go under.  They cater almost exclusively to the general public, and are happy to use their inexperience and lack of knowledge against them in order to sell them equipment they don't need, rip them off and charge them far more than their competitors - and I'm not just talking about online prices, there are two camera shops local to me, both are far less than Jessops prices, and they're both doing well and managing to survive just fine.

Jacobs didn't deserve to go under.  The only reason Jessops didn't go down at the same time was because Canon and others bailed Jessops out because they need retail outlets to keep their gear shoved in consumers' faces.

As far as the staff, they'll find new jobs, ones where they won't have to memorise a couple of dozen scripts to sell different items.  They'll only need to memorise one "Would you like fries with that?".

Jan 09 13 08:03 am  Link  Quote 
Photographer
terrysphotocountry
Posts: 4,029
Rochester, New York, US


Kaouthia wrote:

Jessops deserve to go under.  They cater almost exclusively to the general public, and are happy to use their inexperience and lack of knowledge against them in order to sell them equipment they don't need, rip them off and charge them far more than their competitors - and I'm not just talking about online prices, there are two camera shops local to me, both are far less than Jessops prices, and they're both doing well and managing to survive just fine.

Jacobs didn't deserve to go under.  The only reason Jessops didn't go down at the same time was because Canon and others bailed Jessops out because they need retail outlets to keep their gear shoved in consumers' faces.

As far as the staff, they'll find new jobs, ones where they won't have to memorise a couple of dozen scripts to sell different items.  They'll only need to memorise one "Would you like fries with that?".

Kodak was also just about exclusively working with the public. And look were it got them.

Jan 09 13 08:09 am  Link  Quote 
Photographer
London Fog
Posts: 6,230
London, England, United Kingdom


Kaouthia wrote:

Jessops deserve to go under.  They cater almost exclusively to the general public, and are happy to use their inexperience and lack of knowledge against them in order to sell them equipment they don't need, rip them off and charge them far more than their competitors - and I'm not just talking about online prices, there are two camera shops local to me, both are far less than Jessops prices, and they're both doing well and managing to survive just fine.

Jacobs didn't deserve to go under.  The only reason Jessops didn't go down at the same time was because Canon and others bailed Jessops out because they need retail outlets to keep their gear shoved in consumers' faces.

As far as the staff, they'll find new jobs, ones where they won't have to memorise a couple of dozen scripts to sell different items.  They'll only need to memorise one "Would you like fries with that?".

Jacobs were pretty good, way more knowledgable and efficient than Jessops! I was truly saddened one day when heading off to their New Oxford St branch to find it gone! Used to buy all my Fuji Provia from them too!

As for Jessops, er let's see, 59.95 for a 16GB Sandisk SDHC! Amazon price, around a tenner!

Jan 09 13 08:12 am  Link  Quote 
Photographer
Kaouthia
Posts: 3,152
Lancaster, England, United Kingdom


Just to be clear, my comment wasn't a slate at the general public, this isn't a photography-knowledge elitist thing - it didn't bother me that they didn't really cater to serious enthusiasts and professionals.

This is about Jessops actively promoting things to people that they didn't need, in order to get more money out of them, because the people they were selling to didn't know any better.  They were no better than con men.
Jan 09 13 08:13 am  Link  Quote 
Photographer
London Fog
Posts: 6,230
London, England, United Kingdom


Kaouthia wrote:
Just to be clear, my comment wasn't a slate at the general public, this isn't a photography-knowledge elitist thing - it didn't bother me that they didn't really cater to serious enthusiasts and professionals.

This is about Jessops actively promoting things to people that they didn't need, in order to get more money out of them, because the people they were selling to didn't know any better.  They were no better than con men.

Yep, especially the dumbass extended warranties and third rate accessories!

Jan 09 13 08:20 am  Link  Quote 
Photographer
Kaouthia
Posts: 3,152
Lancaster, England, United Kingdom


Somebody just pointed out to me that Jessops were boasting pretty crazy sales in the run up to Christmas.

They've also just announced they're no longer accepting any gift cards.  Wonder how much of that "run up to Christmas" income was the purchase of gift cards that are now worthless less than a month later.
Jan 09 13 08:27 am  Link  Quote 
Photographer
liddellphoto
Posts: 1,798
London, England, United Kingdom


Kaouthia wrote:

Jessops deserve to go under.  They cater almost exclusively to the general public, and are happy to use their inexperience and lack of knowledge against them in order to sell them equipment they don't need, rip them off and charge them far more than their competitors - and I'm not just talking about online prices, there are two camera shops local to me, both are far less than Jessops prices, and they're both doing well and managing to survive just fine.

Agreed. I used to go in there occasionally to buy film when I needed some asap and just hearing the staff trying to advise/sell to people was cringeworthy - not just Saturday staff either. Jessops has been hopelessly mismanaged for many many years after their business model of ripping off the ignorant general public got eaten away by the internet.

Jan 09 13 11:35 am  Link  Quote 
Photographer
SoCo n Lime
Posts: 3,283
Glasgow, Scotland, United Kingdom


seen as the other thread got locked -

its not like its a surprise

its been failing for the past 4-5 years

over priced and hardly specialist along with employing photography students that really dont know what their talking about cause their just learning about photography and equipment themselves.. nothing worse than a arrogant know it all sales assistant (that doesn't really know shit)

it changed its plan to go with many digital only stores losing the key element that made it different from any other retail outlet and that was it did have its specialist corner where you could buy all things you need for the dark room. a shot in its own foot

you cant survive selling over priced digital camera's that every other electrical selling store sell's
Jan 09 13 11:43 am  Link  Quote 
Photographer
Yan Tan Tethera
Posts: 4,135
Biggleswade, England, United Kingdom


And the Virgin Megastore has just gone bust here in France.

It's the end of the old order.
Jan 10 13 01:02 pm  Link  Quote 
Photographer
London Fog
Posts: 6,230
London, England, United Kingdom


Yan Tan Tethera wrote:
And the Virgin Megastore has just gone bust here in France.

It's the end of the old order.

Virgin Megastore has long been gone from the UK! Soon they will all be gone, the only store you'll see in your local town will be one giant T E S C O...maybe an ASDA (Wal-Mart) and a giant Amazon and eBay retail outlet!

Jan 10 13 01:50 pm  Link  Quote 
Photographer
Motordrive Photography
Posts: 2,094
Lodi, California, US


terrysphotocountry wrote:

Kodak was also just about exclusively working with the public. And look were it got them.

the biggest customer of Kodak was the U.S. government

Jan 10 13 02:19 pm  Link  Quote 
Photographer
intense_puppy
Posts: 862
Brighton, England, United Kingdom


Good riddance. They were overpriced and their labs were run by teenagers who couldn't give a shit.
Jan 10 13 02:52 pm  Link  Quote 
Photographer
The Something Guy
Posts: 14,805
Cheltenham, England, United Kingdom


Kaouthia wrote:
Let's just hope Canon don't bail them out this time. smile

They ordered a huge amount of Canon cameras and couldn't sell them. For which could be found of e-bay (packaging damage !) going cheap.

Jan 10 13 02:55 pm  Link  Quote 
Photographer
Phil Drinkwater
Posts: 4,701
Manchester, England, United Kingdom


The amateur market for cameras is in decline due to camera phones (I see them all the time at weddings now - and fewer p&s) and pros generally don't shop there.

It's very sad for everyone concerned but I would have predicted this several years ago. If they don't see it coming and make changes, it was only going one way.
Jan 10 13 05:37 pm  Link  Quote 
Photographer
Kaouthia
Posts: 3,152
Lancaster, England, United Kingdom


Phil Drinkwater wrote:
The amateur market for cameras is in decline due to camera phones (I see them all the time at weddings now - and fewer p&s) and pros generally don't shop there.

Japan's reporting DSLR sales up, despite iPhones, etc.

http://www.petapixel.com/2012/04/26/dsl … ra-phones/

I've been trying to find specific numbers on camera sales, but all I can find is what % of those being sold are DSLRs/MFT/Point & Shoot/etc., not solid numbers being sold.

Jan 10 13 05:52 pm  Link  Quote 
Photographer
WMcK
Posts: 5,202
Glasgow, Scotland, United Kingdom


Phil Drinkwater wrote:
The amateur market for cameras is in decline due to camera phones (I see them all the time at weddings now - and fewer p&s) and pros generally don't shop there.

Their main Glasgow and Edinburgh branches did have professional departments, selling studio lighting, professional quality cameras, backgrounds etc., but these were closed a few years ago now, as they did not seem interested in the custom of professionals or serious amateurs. They probably lost a lot of high spending customers as a result. This was the same time as their dumbing down policy, getting rid of all their experienced and knowledgeable staff and replacing them with minimum wage school leavers with no knowledge of making Jessops no different from Curry's or PC World apart from their higher prices. Just over a year ago photography,I tried to buy a better monitor calibrator there than the one I had. First I had to explain to the assistant what a calibrator was and why it was necessary, only to get a blank look and "We don't stock anything like that." I went along the few yads to Jacobs (who were still in business then) and not only did they stock several different models, their staff knew what they did, why they were necessary and what the diference between the models was.
Jessops was a business destroyed by their own management. They threw away their high spending professional and high end amateur customers to chase the point and shoot market where they could not compete with the big boys like Currys.

Jan 11 13 01:20 am  Link  Quote 
Photographer
Kaouthia
Posts: 3,152
Lancaster, England, United Kingdom


Well, it's official, as of about 10 minutes ago.

http://www.bbc.co.uk/news/business-20992125
Jan 11 13 08:57 am  Link  Quote 
Photographer
Jon LiIIey
Posts: 908
London, England, United Kingdom


Jessops will close at midnight tonight.

Whilst you're all gloating about how much they charged, they obviously weren't making enough money to support a high street business on a national scale. It doesn't make them bad people for trying to make money. Every company in every town is trying to make money - that's what business is about. I feel sorry for the 2000 people who have lost their jobs.
Jan 11 13 09:35 am  Link  Quote 
Photographer
Kaouthia
Posts: 3,152
Lancaster, England, United Kingdom


Jon LiIIey wrote:
Whilst you're all gloating about how much they charged, they obviously weren't making enough money to support a high street business on a national scale. It doesn't make them bad people for trying to make money.

What they charge doesn't mean what they sell.

It's like all the idiots who try to sell stuff on eBay for far more than they're worth.  It ain't gonna happen.  Just because it's what they try to charge, it doesn't mean that's what it sells for - which was their downfall.

Forget online stuff, they couldn't (wouldn't?) even compete with the other shops in the high street.

No, it doesn't make them bad people, it makes them bad business-people, which is even worse when you're a business! smile

Jan 11 13 09:39 am  Link  Quote 
Photographer
toesup
Posts: 898
Templeton, California, US


When I lived back in GB I would always use Jacobs in preference to Jessops due to the better quality of service..

Having just found out (from this thread) that both chains have gone under has come as a surprise.. especially hearing about Jacobs.. though having experienced the lack of quality of staff at Jessops (in their Birmingham store) even 10 years or more ago didn't exactly fill me with confidence when trying to buy a product.

So..
Who does that leave as high street retailers of camera equipment in Great Britain now?..
Jan 11 13 01:54 pm  Link  Quote 
Photographer
Kaouthia
Posts: 3,152
Lancaster, England, United Kingdom


toesup wrote:
Who does that leave as high street retailers of camera equipment in Great Britain now?..

As far as nationwide chains go, I don't think there are any (not massive ones).

London Camera Exchange have a few branches around the UK (30 or so, not the kind of numbers Jessops had).  Wilkinson Camera have about a dozen stores in the north west.  Other than that, I think it's mostly independents.

Jan 11 13 02:44 pm  Link  Quote 
Photographer
intense_puppy
Posts: 862
Brighton, England, United Kingdom


Kaouthia wrote:
I think it's mostly independents.

That can only be a good thing imo.

Jan 11 13 03:15 pm  Link  Quote 
Photographer
Kaouthia
Posts: 3,152
Lancaster, England, United Kingdom


intense_puppy wrote:
That can only be a good thing imo.

I completely agree.  The ones that have managed to survive this far absolutely deserve to rise again. smile

Jan 11 13 03:43 pm  Link  Quote 
Photographer
Kaouthia
Posts: 3,152
Lancaster, England, United Kingdom


Jan 12 13 04:18 am  Link  Quote 
guide forum
Photographer
Robb Mann
Posts: 9,515
Baltimore, Maryland, US


Camera stores here cant compete on price with the big box retailers. Most of the true camera stores in my area (both of them) moved from high-dollar storefronts to warehouse spaces or low-rent neighborhoods. The local camera store can still survive, im not sure chain camera stores can.
Jan 12 13 04:43 am  Link  Quote 
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