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MacBook pro not showing whites/grey tones properly
Hi! I don't know if anyone will know an answer to this, as its more about the MacBook I think, but do anyone else have the same issue with MacBook? I have only started using Mac recently and I am struggling with this issue, I have tried to show an example as best I can. Below I have an image of a girl which I have whitened the background, Now without the selective colour box open, the overall photo looks perfectly whitened, on the Mac i can't see any inconsistencies, I sent it to my phone, and I can see all the light grey tones really bad.. I opened the image on my windows computer and I can see all the different tones too,(like really really bad, medium greys/whites!) so I went back to my Mac, opened the color range box and there all the non white areas are showing! But I can't see any of this on the actual image? Is this because it's retina screen? Surely I should be able to see these tonal differences? I understand also that if you're viewing this thread on a windows computer or a Mac without the problem you may be able to see the greys on the background colour image in the example below(which looks perfectly white to me) so it's difficult to show the problem. Also straying from the problem ( I actually sent this MacBook off and explained this problem whilst complaining about another problem (the screen is yellowey not white, if I put the MacBook next to another MacBook (hit and miss) some are ice white and some are goldy white, even the Mac workers in the shop seen the issue and were surprised that they put 2 macs with exactly the same software/screen/model some were ice and some were goldy, they sent it back saying its fine) . Example picture below:  appreciate any help! I love using Mac but I can see myself going back to windows as ive never had this issue with tones. It also shows like this whether I'm in a dark room / light, it's definitely not the room making me not see clearly, it's also been calibrated even by the professionals when it got send off .. Nov 05 15 08:35 am Link I can see the background white and grey areas on both screens I use, laptop and external monitor. At this point, try to play a bit with curves / levels inside Photoshop, to see if you can make it visible on your screen by darkening the photo. If you can make background visible, probably you just need to calibrate your screen. No screen comes perfect from the factory. You could say that each screen is unique. Either find a company in your city that does software calibration. Or learn to do it yourself. Start looking for a spectrophotometer that comes with it's own software, capable to calibrate and create your unique monitor profile Something like DataColor SPYDER . Nov 05 15 09:00 am Link Can you see the greys on the background picture? With the colour arm? X I had it callibrated when it got sent off, It's been callibrated by myself and also Apple, I've tried lowering contrasts/darkening photo and it just doesn't show any tonal ranges, i tried curved and tried to create an excessively dark horrible curve and the background still shows white! I' will upload another image example of a messed up curve in a moment Below is how much I need to change a curves to actually see the grey! But creating a layer like this each time to check for greys isn't something I want to be doing, the arms you can see are burnt from so much curve.  Nov 05 15 09:09 am Link paulkris wrote: Spyders are *NOT* much reliable... (UPDATE, I forgot to add the *NOT* word) Nov 05 15 09:33 am Link Apple and ColorSync may be your issue. I've read too many horror stories about Apple and ColorSync running with Yosemite in the printer's forums: "Our way is correct, damn it!" Maybe this: https://support.apple.com/kb/PH19045?locale=en_US Apple always seems to have issues with the printer people on their newest OS releases. X-rite had some webinar where the guy, Joe, mentioned they do not care for Apple's Retina display at all and although they use the Mac's computer part for the show, it fed out to an Eizo monitor to work on images. He also mentioned "No two displays are the same" too. Something about Eizo calibrates nine separate blocks on their monitors at the factory level, and us in the field can only do one block where the spectrometer rests. Chiming in on paulkris's comment above - and not that this helps you - but I order and change my own LCD screens when they dim to the point the x-rite cannot calibrate them. They always show up with a bad initial profile (LG made screens.). Last one was really deep blue (Apple Retina like!) and it's still that way when it first lights up too, but moments later the home-brew profile made off the i1 ColorPro 2 kicks in and it's correct. Sort of unsettling that initially they can be that far off, yet the factory makes it so and meets their standards and gets a little "Passed" stick-on attached to them. Nov 05 15 09:39 am Link thanks, I'm not a pro with this but i do have yosemite, i have tried all color settings in the display, i even tried it with the shop mac worker, to which he decided to send it off, it was sent back with nothing changed. i don't know whether all macbook retinas are showing like this? as for everything else i love it, its just the main thing i want it for its too bad to keep. i will try to use an external monitor and see the differences Nov 05 15 10:04 am Link K I S S P H O T O wrote: Not sure how to show you what I see. Hmm... here I painted with green a bit areas where I see grey Nov 05 15 11:45 am Link Thanks, the link you sent with the test - I can see all the squares. Every single one. The White and the grey next to it .. Weird? Do you think could be anything to do with it: http://www.dpreview.com/forums/thread/3269551 (Also for future for me to read this, as ive had trouble with the whites looking Goldy - screen model is 0000A02F not sure if Samsung or LG screen) I searched Google and people in the Mac forums has 0000A02E yellow tint which is affecting their whites and greys also. I think I'm going to ask them to replace the screen. Maybe it's what's making this happen to the tones Nov 05 15 01:29 pm Link I can definitely see the greys on my colour grading monitor. I can even see that on my crappy Dell monitor. The small differences between monitors in colour accuracy really come out when displaying subtleties blacks/whites. From what I read, retina is supposed to be really good in this regard. I recommend everything said above, but if you're having serious issues viewing blacks/whites, I would get Apple to just give you a new product because yours could be defective. Nov 05 15 02:25 pm Link artkarolina wrote: Thankyou, Yes i have just spoken to apple support, Nov 05 15 03:15 pm Link This is interesting. Please look here http://i.imgur.com/TFTTbKJ.png  Do you see 3 grey rectangles or only 1? Nov 05 15 04:12 pm Link paulkris wrote: The first 2 I can see Nov 05 15 04:41 pm Link K I S S P H O T O wrote: You should see 3 rectangles on a good monitor. Nov 06 15 03:20 am Link I see the 3 rectangles as well, but my replacement LCD screen was made by LG (In a large Sager.) that I replaced and calibrated myself with the i1 PhotoPro 2 setup. When mine went bad, the contrast went down as well as the brightness - and by a lot! The i1 just didn't like it so out it came and another LCD went in. Could be in time the Apple Retina will burn-in (become less bright) and become better for cross platforms devices, but who knows? There is some babble about Apple increasing contrast in their displays that helps with viewer sharpness and makes the Retina screen pop. Might be something in that too, as well as some of the new big screen TV's that have a lot of contrast, along with their glossy screens, and probably not the best device for a photo editing workstation if looking for subtle tones. Maybe this will help with the Mac's settings if it is too high: http://osxdaily.com/2014/10/22/increase … -yosemite/ There is this guy who had issues with Spyders and moved to x-rite i1 which helped with his Macs too: http://www.donsmithblog.com/2015/01/08/ … ts-part-1/ I've got a couple of Spyders that I gave up on, but mostly last straw was when they went to serializing the things to one or two devices when I loaded their software and it asked if I want to update to the newest version and then it locked me out as the serial in the box was for the older version. Took almost a week to get a new serial out of Switzerland/Datacolor to run the silly new thing. Would be interesting to see the outcome by plugging your Mac to an external monitor too and see if the 3 squares show up on it. X-rite does that in their webinars feeding their Eizos which seems to mean, imho, they don't trust them. If the 3 show up there, no doubt that screen you have now showing only 2 squares is "Within Apple's manufacturing tolerance." Good luck running down the issue. Nov 06 15 08:39 am Link I once had a Lenovo IdeaPad laptop that some Chinese engineer fixed by setting the screen contrast to 100% in the power management software. I made a whole set of terrible looking pictures that way before I noticed it, and removed the power manager. Screen contrast should be 50 or lower, lol And yes the color monki had calibrated it, no problems, when it was at 100% contrast Nov 06 15 05:35 pm Link I have a new Macbook Pro calibrated with the Spyder 4 pro and I see three rectangles. Nov 06 15 09:49 pm Link |
