Photographer
MN camera
Posts: 1862
Saint Paul, Minnesota, US
There is no ethics question involved here, only a communication question and a conduct question. Communication: You specifically said you wanted double-boxing. The seller, without asking for clarification or notification, took it elsewhere for double-boxing and is passing the cost along to you. That's part of the communication question, their not clarifying things. Here's the other part: You didn't ask about their packing and shipping practices. You told them to double-box it. And given your original posting and followup tone here, the nature of your tone dealing with them is a fair question. Maybe you're getting an annoyance upcharge. Not the first time it's ever been imposed in some form or another. The conduct question, on the other hand, is quite simple: Did you specify a particular sort of work be done? If so, pay for it.
Photographer
Lovely Day Media
Posts: 5885
Vineland, New Jersey, US
Gianantonio wrote: Yes. You asked for opinions. But that's not all you did. You have been defending your pov. That indicates you do care what others think of you. Asking others' opinions suggests the same thing. I realize you might not understand yourself enough to see that. But you wouldn't have made the op if you weren't looking for some sort of validation. I haven't been "defending" anything. I've only stated my perspective on things. I asked the question to get an idea of what others think of the situation. If that's wrong, sorry. I wasn't looking for validation. I was looking for opinions. If more people agreed with me, it wouldn't change how I feel about the situation right now. Because everyone (seemingly) diagrees, my feelings still aren't going to change right now. If it's not apparent yet, I'll make it obvious. I don't care what others think about me and/or my opinions. Asking for said opinions doesn't mean that I care what others think of me, IMO. If that's what most people think it means, well, I'll just drop back out of the forums again.
Photographer
jesse paulk
Posts: 3712
Phoenix, Arizona, US
stop being a cheap ass and pay the $12. you asked for special treatment, the guy did not tell you to go fuck yourself, he obliged.
Photographer
jesse paulk
Posts: 3712
Phoenix, Arizona, US
Lovely Day Media wrote: I haven't been "defending" anything. I've only stated my perspective on things. I asked the question to get an idea of what others think of the situation. If that's wrong, sorry. I wasn't looking for validation. I was looking for opinions. If more people agreed with me, it wouldn't change how I feel about the situation right now. Because everyone (seemingly) diagrees, my feelings still aren't going to change right now. If it's not apparent yet, I'll make it obvious. I don't care what others think about me and/or my opinions. Asking for said opinions doesn't mean that I care what others think of me, IMO. If that's what most people think it means, well, I'll just drop back out of the forums again. so we can go fuck ourselves? thats cool
Photographer
jesse paulk
Posts: 3712
Phoenix, Arizona, US
Photographer
Vito
Posts: 4581
Brooklyn, New York, US
Hey dude! The seller DOES NOT buy the insurance. If you want insurance, it's extra. It's right there on eBay. It's an option the seller can offer FOR A PRICE! If the seller felt that he/she could have shipped it in a single box (packed inside) and you tell him you want a double box and whatever else, THAT'S YOUR EXPENSE. I'm cheap, but even I know you should pay for your "special request".
Photographer
GK photo
Posts: 31025
Laguna Beach, California, US
now you've gone and pissed off a guy named vito from brooklyn! happy?
Photographer
Gianantonio
Posts: 8159
Turin, Piemonte, Italy
Lovely Day Media wrote: I haven't been "defending" anything. I've only stated my perspective on things. I asked the question to get an idea of what others think of the situation. If that's wrong, sorry. I wasn't looking for validation. I was looking for opinions. If more people agreed with me, it wouldn't change how I feel about the situation right now. Because everyone (seemingly) diagrees, my feelings still aren't going to change right now. If it's not apparent yet, I'll make it obvious. I don't care what others think about me and/or my opinions. Asking for said opinions doesn't mean that I care what others think of me, IMO. If that's what most people think it means, well, I'll just drop back out of the forums again. If you didn't care, you wouldn't be responding... And why would you change your behavior based on others' perceptions if you don't care what they think of you?
Model
Mischa Marie
Posts: 7892
Sacramento, California, US
Lovely Day Media wrote: This is my thinking: no matter what I ask for, it's up to the seller to ensure that the item is packed adequately enough to get to me in one working piece or refund my money. Just because I ask for double boxing doesn't mean they have to give it to me (it doesn't matter if the item is double boxed or not as long as the items arrive intact). Taking these things to a FedEx (or UPS) store to be packaged for them is inviting highway robbery. One can go to a supermarket (most of the time) and get all the free and sturdy boxes they can shake a stick at for a day. $12 because they invited someone else to do the packaging is crazy to me. Even if they gave me what I asked for, $12 is far more money than is necessary. So now you expect them to ask for extra boxes at the grocery store? Geeze. Just pay up and stop being cheap. Shipping is not cheap. And even if they boxed it themselves, it probably would have cost extra due to the added size and weight anyways. Either way you cost them more money.
Photographer
picturephotos
Posts: 521
Toronto, Ontario, Canada
Lovely Day Media wrote: If this means I don't get it, I'm okay with that. It's not the first time I disagree with seemingly everyone on a particular topic. Obviously.
Lovely Day Media wrote: If it's not apparent yet, I'll make it obvious. I don't care what others think about me and/or my opinions. Asking for said opinions doesn't mean that I care what others think of me, IMO. If that's what most people think it means, well, I'll just drop back out of the forums again. Then it would appear the only reason for this thread is, in fact, to gain validation for your argument, which you did not get. Next time you're the only one in disagreement with everyone else on a particular topic, consider that maybe it's because you're dead wrong. Or just dig your heels in and "drop back" again, your choice.
Photographer
Christopher Carter
Posts: 7777
Indianapolis, Indiana, US
Weird, UPS double boxes insured and breakables on their own anyway.
Photographer
GeM Photographic
Posts: 2456
Racine, Wisconsin, US
Lovely Day Media wrote: This thread is/was a quest for the opinions of others. Agree or disagree doesn't matter but the decision has already been made. The universal response is "you asked for extra, cough up the bucks" /thread
Photographer
Lovely Day Media
Posts: 5885
Vineland, New Jersey, US
For those of you keeping score, my "wine glasses" showed up today. They aren't broken. They were double boxed. They used balled up newspaper for packing materials. The packing job certainly wasn't worth $12 if you ask me.
Photographer
Vintagevista
Posts: 11804
Sun City, California, US
Pretty simple really - I used to work with Ebay and have seen about every dodge and swindle out there. This is not one of them - and it is customers that pull this kind of stunt that made certain I stopped selling on Ebay, long before I left for good. The seller is assumed to know how to send wine glasses as part of a transaction - at a fixed price. You asked for something else and additional. Not their idea - yours. And you got what you asked for You want special treatment you pay the special price -
Photographer
Orca Bay Images
Posts: 33877
Arcata, California, US
Lovely Day Media wrote: For those of you keeping score, my "wine glasses" showed up today. They aren't broken. They were double boxed. They used balled up newspaper for packing materials. The packing job certainly wasn't worth $12 if you ask me. The glasses arrived unbroken. The $12 appears to have been worth it. Final score: Results 1, Cheapskate 0.
Photographer
Cherrystone
Posts: 37171
Columbus, Ohio, US
Photographer
Lovely Day Media
Posts: 5885
Vineland, New Jersey, US
Orca Bay Images wrote: The glasses arrived unbroken. The $12 appears to have been worth it. Final score: Results 1, Cheapskate 0. Final tally: "cheapskate" 0, idiot who opted to let FedEx pack the item instead of doing it themselves, -$12.
Photographer
Vintagevista
Posts: 11804
Sun City, California, US
Lovely Day Media wrote: Final tally: "cheapskate" 0, idiot who opted to let FedEx pack the item instead of doing it themselves, -$12. Well, we now have the conclusion, regarding the question of "Ethics"
Photographer
Orca Bay Images
Posts: 33877
Arcata, California, US
Vintagevista wrote: Well, we now have the conclusion, regarding the question of "Ethics" No kidding! He asked for the special packaging, then decided he didn't want to pay for it.
Photographer
Orca Bay Images
Posts: 33877
Arcata, California, US
Lovely Day Media wrote: Final tally: "cheapskate" 0, idiot who opted to let FedEx pack the item instead of doing it themselves, -$12. He would have been in the right to charge you the extra money regardless of whether he did the extra packaging to FedEx did.
Photographer
jesse paulk
Posts: 3712
Phoenix, Arizona, US
Lovely Day Media wrote: Final tally: "cheapskate" 0, idiot who opted to let FedEx pack the item instead of doing it themselves, -$12. dont forget totally impressing everyone here, thats gotta be worth something too
Photographer
Orca Bay Images
Posts: 33877
Arcata, California, US
Lovely Day Media wrote: Final tally: "cheapskate" 0, idiot who opted to let FedEx pack the item instead of doing it themselves, -$12. The idiot who trusted you to deal with him in a fair and professional manner.
Photographer
Lovely Day Media
Posts: 5885
Vineland, New Jersey, US
Orca Bay Images wrote: No kidding! He asked for the special packaging, then decided he didn't want to pay for it. If the idiot had said upfront it was going to cost another $12, I would've said never mind. They just opted to do it ... and there is no proof it cost an extra $12. The item I got was relatively light and I had already paid $20 for shipping. I can buy those boxes for 25 cents and balled up newspaper is something I throw out just about every day (it's not yet balled up, but that only takes 5 seconds or so). Even if I had to pay $2 for the box, why is it $12? If you all want to throw your money away, you go right ahead.
Photographer
Orca Bay Images
Posts: 33877
Arcata, California, US
Lovely Day Media wrote: If the idiot had said upfront it was going to cost another $12, I would've said never mind. They just opted to do it ... and there is no proof it cost an extra $12. The item I got was relatively light and I had already paid $20 for shipping. I can buy those boxes for 25 cents and balled up newspaper is something I throw out just about every day (it's not yet balled up, but that only takes 5 seconds or so). Even if I had to pay $2 for the box, why is it $12? If you all want to throw your money away, you go right ahead. Rationalize, rationalize, rationalize. You should've just cancelled the order.
Model
Cait Chan
Posts: 6272
Philadelphia, Pennsylvania, US
Mnemosyne Photography wrote: Weird, UPS double boxes insured and breakables on their own anyway. I had a UPS shipping desk when I worked at Staples, and this was not the standard. If you are buying the box from them you pay for each box. A shipper would usually pay for insurance AFTER the item waa boxed and ready to go while I was putting together the shipping label. An item being insured does not automatically mean fragile. If it were fragile, we would label it that way.
Model
Cait Chan
Posts: 6272
Philadelphia, Pennsylvania, US
Lovely Day Media wrote: If the idiot had said upfront it was going to cost another $12, I would've said never mind. They just opted to do it ... and there is no proof it cost an extra $12. The item I got was relatively light and I had already paid $20 for shipping. I can buy those boxes for 25 cents and balled up newspaper is something I throw out just about every day (it's not yet balled up, but that only takes 5 seconds or so). Even if I had to pay $2 for the box, why is it $12? If you all want to throw your money away, you go right ahead. I'm sure the 'idiot' didnt know it was 12 until he went to ship it. Since he was shipping it then and there and his customer was making a special request he fulfilled it. If anything, he's a fool. He's a fool to think that he could fulfill a special request and someone would have the integrity to pay for it. Ebay offers insurance when checking out. You could have opted for it. You could have asked the seller how much the extra box would cost. You most likely ( by your conduct here) demanded the box and he felt he couldnt ship it to you unless he met your request. You need to take responsibility for your terrible communication and lack of follow through. You also should put on your big boy pants,pay the guy and realize that maybe you should learn a lesson from this...
Photographer
Bob Helm Photography
Posts: 18907
Cherry Hill, New Jersey, US
Small Fruit Pits wrote: I've been packing antique glass worth hundreds, and sometimes thousands of dollars per item for years. I rarely double box and nothing has ever been broken due to my packing. In other words, I know what I'm doing. If you want something double boxed, do you think I'm going to run all over town and do that myself? No, I'm going to take it to the closest packager and you're gonna pay the bill, whatever it is. Why are you such a special sauce to think I'm going to visit untold amounts of stores just to find you the right size box, plus the extra packing material that will go with that? This Most people do not know how to pack things for shipping.
Photographer
Lovely Day Media
Posts: 5885
Vineland, New Jersey, US
Cait Chan wrote: I'm sure the 'idiot' didnt know it was 12 until he went to ship it. Since he was shipping it then and there and his customer was making a special request he fulfilled it. If anything, he's a fool. He's a fool to think that he could fulfill a special request and someone would have the integrity to pay for it. Ebay offers insurance when checking out. You could have opted for it. You could have asked the seller how much the extra box would cost. You most likely ( by your conduct here) demanded the box and he felt he couldnt ship it to you unless he met your request. You need to take responsibility for your terrible communication and lack of follow through. You also should put on your big boy pants,pay the guy and realize that maybe you should learn a lesson from this... Fool, idiot, same thing. I didn't demand ... I asked. There is a difference. He could've said no. He could've said he wasn't boxing the thing himself and it would be extra money. He could've ... all sorts of things. If it had been $5, I'd just go ahead and pay it. $12 for a box is outrageous to me. A good portion of me doesn't believe it cost him an extra $12. I think the item went for too cheap a price and he's trying to make up for it. It has happened before.
Model
Kelli
Posts: 24529
Toronto, Ontario, Canada
No offence, but you are the type of EBay buyer I really hate to deal with. I'm a buyer and seller and I would never give someone the hard time you've given this seller over something like that. It's buyers like that make me rather not sell on EBay at all.
Photographer
Dannielle Levan
Posts: 12865
New Westminster, British Columbia, Canada
Sigh. OP is a cheapskate, let's just all move on. He assumes everyone thinks like himself, and is personally affronted when *gasp* we don't agree.
Photographer
Orca Bay Images
Posts: 33877
Arcata, California, US
Kelli wrote: No offence, but you are the type of EBay buyer I really hate to deal with. I'm a buyer and seller and I would never give someone the hard time you've given this seller over something like that. It's buyers like that make me rather not sell on EBay at all. I'm wondering if he conducts his photography business with the same level of integrity.
Photographer
Lovely Day Media
Posts: 5885
Vineland, New Jersey, US
Kelli wrote: No offence, but you are the type of EBay buyer I really hate to deal with. I'm a buyer and seller and I would never give someone the hard time you've given this seller over something like that. It's buyers like that make me rather not sell on EBay at all. I'm also one who buys and sells on eBay. I think of it this way: there are many different types of people in the world and I'll run into all of them at one time or another if I stay on eBay long enough. I've been there since 1999 so I like to think I've run into many of them. Some people are easier to deal with than others. For instance, I bought an air conditioner compressor once. The starting bid was $.01. The seller set the shipping price at $16 and no reserve. I bid $1. No one else did, so I "win". 2 days later, the seller emails me and says that if I haven't already sent the money, don't, because the shipping isn't going to be $16. It's going to be $38. Needless to say, I didn't pay $38 to ship the thing. He just wanted to make up for the low item price. I didn't account for getting negative feedback out of the deal (because he wanted to change the terms after the fact) but hey, stuff happens. In this case, the seller set the shipping price at $20. I asked for double boxing as it's normally not that big a deal. If the seller had said it would be an extra $12 for that, I'd have said "no way, I'll take my chances", but they didn't. I've only obliged myself to pay whatever the bid price is and whatever the shipping price is that the seller set. If he wanted more for double boxing, he should've said so before paying it out (if he paid it out) and expecting me to pay. It doesn't bother me in the least that everyone disagrees. As I said, everyone is free to spend their money how they like. Just because you all think that $12 is reasonable (if it weren't, you wouldn't pay it, I'd imagine) and it actually cost $12 for an extra box (no additional packing materials) with no proof isn't reason enough for me to shell out the extra money. How much can they realistically charge for a box? I didn't give the seller a hard time. I asked if the item could be double boxed. I didn't say anything else. He sent me the message saying that if I'm going to ask for double boxing, I should think about paying extra for it because it cost him an extra $12. He didn't say "pay me the $12" and even if he did, I'm not obligated to do it even if I did ask for the "special packing". I don't think it's special packing, though, for something that is sensitive and fragile to be packed in such a way that it arrives unscathed. But as the saying goes ... whatever.
Photographer
Lovely Day Media
Posts: 5885
Vineland, New Jersey, US
Orca Bay Images wrote: I'm wondering if he conducts his photography business with the same level of integrity. If you really want to know, there are a few models with their MM numbers listed on my profile. Feel free to contact any or all of them. I can't guarantee you'll get a response as I don't know how much time they all devote to MM anymore, but they're all there. These are all the models I've shot that have (or had) an MM account. I didn't pick and choose which ones to list. That said ... what does not paying $12 for a box have to do with integrity? I didn't say "double box this and I'll pay whatever you say it costs". I asked if it could be double boxed. A week later, the seller tells me he had to pay another $12. You can call it "integrity" to pay whatever someone says you owe. I call it nonsense.
Model
Jules NYC
Posts: 21617
New York, New York, US
This thread reminds me of people that sue for a dollar on The People's Court for the principle.
Photographer
Cherrystone
Posts: 37171
Columbus, Ohio, US
Jules NYC wrote: This thread reminds me of people that sue for a dollar on The People's Court for the principle. Maybe they actually did have principles. Some do.......................some don't.
Photographer
Gold Rush Studio
Posts: 378
Sacramento, California, US
Lovely Day Media wrote: Suppose you go on eBay to browse and you find something you really want. That something (say wine glasses) can be broken in transit (especially if the delivery company has hired Ace Ventura), so you buy the item, pay for the shipping (that the seller has listed) and send them a note asking them to please double box the items because it's important you get them intact. A week later, the seller contacts you and says something to the effect of ... if you're going to request special services, you should pay more for shipping. I took your wine glasses to the FedEx store to be shipped and they charged me an extra $12 for your requested double boxing. Would you send the seller the $12 after the glasses arrived intact or would you invite that seller to pound sand for being too lazy to pack the things up themselves? Suppose you go to shoot a wedding and they originally asked you to be there for just the wedding and then they asked you to be there for the reception, too. Should they pay you extra? See, the best way to tell if something is ethical or not is to ask if you'd like it if someone did the same thing to you.
Photographer
Orca Bay Images
Posts: 33877
Arcata, California, US
Jules NYC wrote: This thread reminds me of people that sue for a dollar on The People's Court for the principle. ...and spend $20 to get to the studio.
Model
Jules NYC
Posts: 21617
New York, New York, US
Small Fruit Pits wrote: Maybe they actually did have principles. Some do.......................some don't. To go to court over a dollar says a lot about an individual, not favorably. As for this issue, special handling, just pay the guy the lousy 12 bucks.
Model
Jules NYC
Posts: 21617
New York, New York, US
Orca Bay Images wrote: ...and spend $20 to get to the studio. ...and the show only pays for your dollar 'win'.
Photographer
Lovely Day Media
Posts: 5885
Vineland, New Jersey, US
Gold Rush Studio wrote: Suppose you go to shoot a wedding and they originally asked you to be there for just the wedding and then they asked you to be there for the reception, too. Should they pay you extra? See, the best way to tell if something is ethical or not is to ask if you'd like it if someone did the same thing to you. If I'm shooting someone's wedding and that's all they're paying me for, that's all they're getting. If they want me to stay around for the reception, they have to come up with some more money. The difference between that scenario and this one is that if they want me to be around for an hour, it's going to take me an hour to shoot it, who knows how much time to get the pictures in presentable form, make prints (or send orders for them), etc etc. I wouldn't say "okay", I'll shoot it and then 3 weeks later send them a bill for $1200. I may tell them right then that it's going to be $1200 but not expect them to have the money that instant. If they want my services, they'll say okay. In the case of this eBay item, if the person was going to have FedEx pack it, they had to drive there, anyway. They had to pay for the packing of the item anyway. They didn't say it would be an extra $12 and I said okay. If they had said $5 extra, I might've just paid them. And for the record, I'd say that for $32, it was rather poorly packed. I realize it's a moot point as the item arrived safely and it works but I'm not in the habit of throwing money away because someone says I should.
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