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Overbooked - NEED ADVICE!
Hey Guys, I need some advice. I've started getting much busier as a MUA and I'm still getting used to managing it and I made a big mistake: I have overbooked myself. Doh! I accepted a job as a 2nd artist for a large wedding party. At the time the main artist asked me to do it, she said the date was "tentative". So when I was asked by the cosmetics company I rep for to do a trade show on the same day, I said yes. When I contacted the other artist to tell her I booked the trade show, she was upset & said she needs my help! I have decided that the right thing to do is to help her. How do I cancel the trade show? Should I suggest another artist? I'm the only rep in the area so I would have to train them. What do I say to the cosmetics company so I don't sound like a flake?!! Help!!! 🙀 Feb 09 14 04:27 pm Link The Ministry of Glamour wrote: Has she committed the actual date yet? Or is she willing to commit? Maybe the bride has problems with the actual date. Feb 09 14 05:19 pm Link IMO for me until someone comes through with my retainer and a definite date I am not booked. A tentative date is not booked to me. I would do the trade show and tell the makeup artist to get someone else. Surely she can find a replacement artist. In my opinion if you cancel on the trade show you run the risk of losing your position as a rep. Maybe you should figure out which bridge you care more about burning but in my mind -- tentative is not booked and no retainer, no contract no book. Feb 09 14 05:54 pm Link Tentative doesn't count as being booked. At the point the wedding artist was depending upon you (to the degree she seems to be), the artist should have confirmed with you. Had you been confirmed, then the artist would be right to expect you to be there and you would be correct in taking the maybe less desirable booking. But you weren't confirmed. Feb 09 14 05:57 pm Link I'd say wait until a week before the actual event (or two) and send an e-mail, text, call them, whatever, saying you NEED a definite date. If the two events are still on the same date, turn down the one you choose and for the other one, just say something else came up and you can't attend. It's always nice to suggest another local make up artist to take your place so the person isn't left going "oh god, what do I do now?" Feb 09 14 07:02 pm Link The events are for sure on the same date, coming up in a couple of weeks. The wedding artist has put a ton of time into "training me in her style", which I appreciate, so I do feel that on a personal level, that I owe her. And she's got me booked with her for a ton of weddings in the summer. If it was just a one off thing with the other artist, the trade show would win out. I know taking the wedding will risk my job as a rep, this is why I'm freaking out! Guess I'll just be honest with the company I rep for me offer to find and train someone to cover. That sound reasonable? Lesson learned for the future. Feb 09 14 08:56 pm Link sweetcheekscouture wrote: ^ THIS ^ Feb 10 14 05:29 am Link Tentative isn't a commitment to a date it's a "maybe". When you get your deposit/retainer then you have a booking. Do the trade show and get a replacement for the wedding. Feb 10 14 05:34 am Link J O H N A L L A N wrote: ^ my thoughts exactly. Feb 10 14 05:39 am Link As everyone said, it was tentative. The makeup artist thought it would be easier to cry foul instead of booking someone else. Then she went and played on your guilt. I would take the trade show. By the way which job will give you more paying and steady work? R- Feb 10 14 06:55 am Link Don't just cancel on the trade show. Replace yourself. If you contact them and say 'I am not able to make it but here are the names of a few artists that can' it will go far to saving your reputation with the show for possible future work. Feb 10 14 09:39 pm Link ThatMUA wrote: I agree with the above. Feb 10 14 10:28 pm Link Be honest with all parties concerned. Do everything you can to make amends to both. This stuff has a way of coming back around and you never know who you might end up working with many years from now, so do your best to leave neither in a bad position. Feb 11 14 04:49 am Link in the future never commit to any booking - paid or unpaid - without a deal memo - if you have to ask what that is - ask KJB - your word is your bond and believe it or not people still expect you to keep your word - and word gets out. good luck. Feb 11 14 07:47 pm Link ThatMUA wrote: ^^^^ this Feb 11 14 08:10 pm Link I agree with everyone- tentative does not mean definite. You might not want to piss off the head make up artist, even though it is their responsibility to confirm additional artists. Always replace yourself when necessary. Meet some other makeup people in your area and build a relationship. That way, you can call on one of them to take one of the jobs, and then you don't look like a flake. Feb 12 14 07:07 am Link MDWM wrote: The wedding MUA offered her a booking with a tentative date. The date wasn't confirmed, the OP was offered a definite date by a company that she reps for regularly and took it. I agree with the other poster that she should have given the wedding MUA the option to either commit to the date or release her, but that ship has sailed. She has to cancel one or the other. I'd say the one that gave her the definite date stands. Feb 12 14 02:55 pm Link . Feb 14 14 02:26 pm Link Here s how I'd deal with it I'd always keep the first commitment ( really bad form to hold for 1 job and drop it for another ) If they have you on a soft hold and the other job is definite I would have called the first job that had me on a soft hold and given them the opportunity to lock down the date , if they couldn't lick the date and I needed to know ASAP I would take the job that's a definite and they should understand. Business is business It's a career killer to leave one job for a better paying one because that translates as your job is less important and nobody wants to hear that weather they are paying you less or not . Taking a solid hold over a soft hold is totally understandable as long as you give them the option first Feb 22 14 05:55 pm Link The Ministry of Glamour wrote: The Keyword here is Tentative. When someone books me and they say it's tentative, I normally give them a certain period of time (Not too long) to confirm. If I don't here from them by that time, I will book another job. Feb 22 14 06:08 pm Link |
