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Photographer
Jeffery Williams
Posts: 311
Tampa, Florida, US


http://nikonrumors.com/2012/07/02/nikon … eedfetcher

The fix has not be released. This is about left/right AF points and appears only to effect wides (
Jul 05 12 08:47 am  Link  Quote 
Photographer
Connor Photography
Posts: 6,481
Elkton, Maryland, US


Hmmm... thanks the for the heads up.  Wonder who is going to send it in for Services?
Jul 05 12 09:52 am  Link  Quote 
Photographer
Creative Concept Studio
Posts: 2,552
Fort Worth, Texas, US


Connor Photography wrote:
Hmmm... thanks the for the heads up.  Wonder who is going to send it in for Services?

I did 12 days ago.

UPS just returned the 'fixed' camera. Will know more after I test it.

Jul 05 12 11:22 am  Link  Quote 
Photographer
ChanStudio
Posts: 9,177
Alpharetta, Georgia, US


Jeffery Williams wrote:
http://nikonrumors.com/2012/07/02/nikon … eedfetcher

The fix has not be released. This is about left/right AF points and appears only to effect wides (

Jul 05 12 11:24 am  Link  Quote 
Photographer
Jeffery Williams
Posts: 311
Tampa, Florida, US


Creative Concept Studio wrote:

I did 12 days ago.

UPS just returned the 'fixed' camera. Will know more after I test it.

Can you tell how you knew you had the problem? Test cases you ran?

Jul 05 12 11:45 am  Link  Quote 
Photographer
Jeffery Williams
Posts: 311
Tampa, Florida, US


ChanStudio wrote:

This is not new.  Some people have issue some do not.  The D800 copy I have has no AF issue with the lenses I have, and yes, it is wider than 50mm. 

Hopefully Nikon fix the issues for those that got bad copy of AF.  This guy got his fixed:

http://blog.mingthein.com/2012/07/04/ni … em-solved/

I guess what's new is the fix itself. Nikon has not publicly acknowledged the issue.

Jul 05 12 11:48 am  Link  Quote 
Photographer
Connor Photography
Posts: 6,481
Elkton, Maryland, US


Creative Concept Studio wrote:

I did 12 days ago.

UPS just returned the 'fixed' camera. Will know more after I test it.

How long did it take for Nikon to return back to you?  Thanks.

Jul 05 12 11:50 am  Link  Quote 
Photographer
photoimager
Posts: 4,886
Stoke-on-Trent, England, United Kingdom


Jeffery Williams wrote:
Can you tell how you knew you had the problem? Test cases you ran?

Presumably by using AF points to the far left and far right and checking the focus quality matches the centre point. It does of course assume that your lenses are equally sharp across the frame.

Jul 05 12 12:31 pm  Link  Quote 
Photographer
alessandro2009
Posts: 7,364
Florence, Toscana, Italy


Jul 05 12 12:37 pm  Link  Quote 
Photographer
Connor Photography
Posts: 6,481
Elkton, Maryland, US


Jeffery Williams wrote:
Can you tell how you knew you had the problem? Test cases you ran?

photoimager wrote:
Presumably by using AF points to the far left and far right and checking the focus quality matches the centre point. It does of course assume that your lenses are equally sharp across the frame.

Recently, I had a few situation during the shoot that neither the far right and far left can focus.  I had to resolve it by using the center focus on the view finder.  This is odd, but I did not pursuit after.  Not sure my problem is the same as this one.  Any one know?

Jul 05 12 12:39 pm  Link  Quote 
Photographer
Creative Concept Studio
Posts: 2,552
Fort Worth, Texas, US


Connor Photography wrote:
How long did it take for Nikon to return back to you?  Thanks.

12 days - out to CA from TX and back.

Jul 05 12 12:57 pm  Link  Quote 
Photographer
Creative Concept Studio
Posts: 2,552
Fort Worth, Texas, US


Jeffery Williams wrote:
Can you tell how you knew you had the problem? Test cases you ran?

I did an outdoor photoshoot and the images seemed a bit soft compared to my D700. Sfter reading up on the AF issue I ran these test shots:

http://g3.img-dpreview.com/E68C0372615142A8A91BE7F314ACE511.jpg

Seemed soft (hard to see here but on the full rez images it's very obvious) - contacted Nikon, sent in the images and was told to send it in for the 'known issue' fix.

Jul 05 12 01:00 pm  Link  Quote 
Photographer
Jeffery Williams
Posts: 311
Tampa, Florida, US


Creative Concept Studio wrote:
Seemed soft (hard to see here but on the full rez images it's very obvious) - contacted Nikon, sent in the images and was told to send it in for the 'known issue' fix.

Just to be clear, where the left & right points soft but center sharp?

Jul 05 12 01:33 pm  Link  Quote 
Photographer
Creative Concept Studio
Posts: 2,552
Fort Worth, Texas, US


Jeffery Williams wrote:

Just to be clear, where the left & right points soft but center sharp?

Using the center and right AF points the images was primarily clear (not as sharp as the D700 to my eye but clear). When I used the far left AF point the image was very OOF at the left and soft over the rest of the image.

I just received the camera back a few hours ago and had taken down my test pages, I will re-run the same test for comparision when I get time.

Jul 05 12 01:39 pm  Link  Quote 
Photographer
Frozen Instant Imagery
Posts: 3,711
Dublin, Dublin, Ireland


There are more detailed descriptions of the fix elsewhere. From what i have read it requires that the camera be connected to calibration equipment (so it's not a firmware fix, exactly), measured very accurately, and the results written into the camera. So you do have to send your camera in for the fix, but they don't replace any parts.
Jul 05 12 01:53 pm  Link  Quote 
Photographer
Vincent_L
Posts: 60
Los Angeles, California, US


Jeffery Williams wrote:
Can you tell how you knew you had the problem? Test cases you ran?

I've outlined the procedure here.

http://forums.dpreview.com/forums/readf … d=41941156

Jul 05 12 09:22 pm  Link  Quote 
guide forum
Photographer
GPS Studio Services
Posts: 35,827
San Francisco, California, US


It is for reasons like this that I tend to wait six months before I pick up a camera after it is released.  They all seem to have teething problems when they are new that get shaken out in the first few months.
Jul 05 12 09:47 pm  Link  Quote 
Photographer
Creative Concept Studio
Posts: 2,552
Fort Worth, Texas, US


FYI if you're interested:

D800 shipped from Texas to Nikon California - arrived June 20, 2012
Went into the service department on June 25th

From Nikon's Invoice Repair form:

Service Repair Rank B2
Write Up
Repair     SC 201117
       
ADJ AUTO FOCUS OPERATION
CKD BAYONET MOUNT
CKD BODY FLANGE BACK
CKD MIRROR ANGLE
CDK FLASH OPERATION
CLN IMAGE SENSOR
CLN CCD
FIRMWARE UPGRADE
GENERAL CHECK & CLEAN

Shipped back June 29th - arrived July 5th (UPS ground)

Firmware Versions:
A 1.00
B 1.01
L 1.006
Jul 06 12 04:08 am  Link  Quote 
Photographer
STUDIO2401
Posts: 1,335
Manila, National Capital Region, Philippines


Jeffery Williams wrote:
http://nikonrumors.com/2012/07/02/nikon … eedfetcher

The fix has not be released. This is about left/right AF points and appears only to effect wides (

Jul 06 12 04:46 am  Link  Quote 
Photographer
Jeffery Williams
Posts: 311
Tampa, Florida, US


STUDIO2401 wrote:

Thank you Jefferey

very welcome

Jul 06 12 05:54 am  Link  Quote 
Photographer
Jeffery Williams
Posts: 311
Tampa, Florida, US


Vincent_L wrote:

I've outlined the procedure here.

http://forums.dpreview.com/forums/readf … d=41941156

Thanks Vincent.

for others interested, I've seen 2 videos showing the issue

http://www.youtube.com/watch?feature=pl … kP1bGRQMdM
http://www.tapestalk.com/2012/06/nikon- … -test.html

Jul 06 12 05:56 am  Link  Quote 
Photographer
ChanStudio - OtherSide
Posts: 5,331
Alpharetta, Georgia, US


I am wondering how D800's assembly line.  It would be that one or two of their assembly line got affected by this AF alignment.
Jul 06 12 06:10 am  Link  Quote 
Photographer
Ally Moy
Posts: 404
Morris Plains, New Jersey, US


I was having focus issues on mine. Not sure what the culprit was but I took it to the retail store and they agreed. Sent in for repair currently. I wonder if this was the problem...
Jul 06 12 05:06 pm  Link  Quote 
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