Forums > Photography Talk > Lightroom RAW problem...

Photographer

JBerman Photography

Posts: 1133

New York, New York, US

I have Lightroom 3.6 and uploaded raw images from my 5Dmk2 without any issues.
I just got a 5Dmk3 and am getting a message "the files are from a camera which is not recognized by raw format support in Lightroom(81)"
...any ideas??

thanks in advance

Sep 11 13 07:05 am Link

Photographer

Photos by Lorrin

Posts: 7026

Eugene, Oregon, US

You need a newer version of lightroom -- its just the way Adobe treats new cameras in their older software.

or down load Adobes DNG converter which is free

or buy a new version of lightroom

Sep 11 13 07:09 am Link

Photographer

Jerry Nemeth

Posts: 33355

Dearborn, Michigan, US

This is correct.  Your version of Lightroom is too old.

Sep 11 13 07:15 am Link

Photographer

Paul Morgan Photography

Posts: 565

Medical Lake, Washington, US

Adobe is now offering photoshop and Lightroom via the cloud for $10 per month, which is probably less than one would pay if they were to buy under the old system and upgrade every time...

Since you can afford a new 5D III...   Just sayin...   smile

Paul

Sep 11 13 07:59 am Link

Photographer

Photo Artistic Savannah

Posts: 14

Savannah, Georgia, US

Go into LR3 and check for updates.  If there isn't one, buy a copy of LR4

Sep 11 13 08:06 am Link

Photographer

Jerry Nemeth

Posts: 33355

Dearborn, Michigan, US

Photo Artistic Savannah wrote:
Go into LR3 and check for updates.  If there isn't one, buy a copy of LR4

The latest version is LR5.  B&H sent me an email deal on it that I couldn't refuse.

Sep 11 13 08:14 am Link

Photographer

Vector One Photography

Posts: 3722

Fort Lauderdale, Florida, US

Jerry Nemeth wrote:

The latest version is LR5.  B&H sent me an email deal on it that I couldn't refuse.

And that was ?????

Sep 11 13 07:39 pm Link

Photographer

Jerry Nemeth

Posts: 33355

Dearborn, Michigan, US

Vector One Photography wrote:

And that was ?????

$99.

Sep 11 13 07:50 pm Link

Photographer

JBerman Photography

Posts: 1133

New York, New York, US

thanks for the replies.  looks like i will upgrade to 5.
the other option is downloading a new converter, converting and then uploading to LR.  had trouble with the download...might as well do it and avoid the extra steps.

Sep 12 13 07:42 am Link

Photographer

Eye of the World

Posts: 1396

Corvallis, Oregon, US

I don't think you will regret going from LR3 to LR5, some nice new/improved tools, such as the healing tool and the radial gradient.

Sep 12 13 04:27 pm Link

Photographer

David Parsons

Posts: 972

Quincy, Massachusetts, US

JBerman Photography wrote:
thanks for the replies.  looks like i will upgrade to 5.
the other option is downloading a new converter, converting and then uploading to LR.  had trouble with the download...might as well do it and avoid the extra steps.

Make sure that you are using a 64 bit OS.  LR4 and following will not install on 32 bit OS's.

Sep 12 13 04:52 pm Link

Photographer

ThomasK

Posts: 292

Los Angeles, California, US

yeah, highly recommend LR5 over 3.  Newer features and you can edit without having your hard drive loaded up if you keep your library on a separate drive.

Sep 12 13 10:17 pm Link

Photographer

Robert Lynch

Posts: 2550

Bowie, Maryland, US

David Parsons wrote:
Make sure that you are using a 64 bit OS.  LR4 and following will not install on 32 bit OS's.

This statement is not true.

Sep 12 13 11:34 pm Link

Photographer

FleM1984

Posts: 23

Amsterdam, Noord-Holland, Netherlands

Robert Lynch wrote:

This statement is not true.

So, what is true?

Sep 13 13 12:22 am Link

Photographer

Dan D Lyons Imagery

Posts: 3447

Toronto, Ontario, Canada

Photo Artistic Savannah wrote:
Go into LR3 and check for updates.  If there isn't one, buy a copy of LR4

Finding LR4 is difficult, and when you find it the cost of the superior LR5 is far far less hmm  I just went through this when I bought my D4. $75 for the upgrade version. I don't do that CC crap; personal choice.

IMHO alone;

Ðanny
DBIphotography Toronto (Blog On Site) 
DBImagery Toronto (Website)

"Will you look back on life and say, "I wish I had," or "I'm glad I did"?"
~ Zig Ziglar

Sep 13 13 02:23 am Link

Photographer

Robert Lynch

Posts: 2550

Bowie, Maryland, US

FleM1984 wrote:
So, what is true?

LR 4 & 5 will install on both Windows 7-32 & 64.

Sep 13 13 12:56 pm Link

Photographer

IMG - Inner Images

Posts: 80

Budapest, Budapest, Hungary

Make sure you download the latest 5.2 RC1, 'cause the previous 5.0 is full of bugs!

http://labs.adobe.com/downloads/lightroom5-2.html

And in paralell you have to update your ACR (Adobe Camera Raw) to 8.2 for correct file export between LR & PS.

http://labs.adobe.com/downloads/

Sep 13 13 01:56 pm Link

Photographer

Dan D Lyons Imagery

Posts: 3447

Toronto, Ontario, Canada

IMG - Inner Images wrote:
Make sure you download the latest 5.2 RC1, 'cause the previous 5.0 is full of bugs!

http://labs.adobe.com/downloads/lightroom5-2.html

And in paralell you have to update your ACR (Adobe Camera Raw) to 8.2 for correct file export between LR & PS.

http://labs.adobe.com/downloads/

"Full of bugs"??? Perhaps I didn't have LR5 long before I updated to the trial-update of 5.2, but I can't say I noted any errors with it. Hell, I was able to convert my CS5.1 to open RAW files created using my D4 thanks to LR5 trial-version! (I ordered the upgrade-version to go from 3.6 -> 5, so I downloaded the 30-day trial so I could start using it while I waited for delivery tongue)

IMHO alone;

Ðanny
DBIphotography Toronto (Blog On Site) 
DBImagery Toronto (Website)

"Will you look back on life and say, "I wish I had," or "I'm glad I did"?"
~ Zig Ziglar

Sep 14 13 10:05 pm Link

Photographer

Martin Schiff Photo

Posts: 4830

Maitland, Florida, US

I've had no problems at all with LR 5.0. I use it constantly and very heavily in conjunction with PS CC.

I would highly recommend that you go with the $9.99 CC deal for Photoshop and LR. $120/year is a steal.

-- Martin

Sep 14 13 10:28 pm Link

Photographer

Dan D Lyons Imagery

Posts: 3447

Toronto, Ontario, Canada

Martin Schiff Photo wrote:
I've had no problems at all with LR 5.0. I use it constantly and very heavily in conjunction with PS CC.

I would highly recommend that you go with the $9.99 CC deal for Photoshop and LR. $120/year is a steal.

-- Martin

I'd never go (CC). If I stop my membership I have nothing to show/use, and any .psd files created in it no longer open in anything else (as I understand it). Hell, I'm so paranoid about Adobe trying to screw us before we realize it with images not opening, I've gone 2+ years back and converted every finished hi-res .psd to a high-res TIFF - and now *only work with TIFF images! For paying them only $120/year to have access to their software, they in-turn get to steal my rights of the ability to use my own images. Unless I save in a non-.psd format. They also get to steal-away some of my semse of control, and have me concerned about their software like one of my other monthly bills? Nahhhhh............to each their own, and me I like things a lil more B&W than that (generally not with my own photography, that is lol).

IMHO alone;

Ðanny
DBIphotography Toronto (Blog On Site) 
DBImagery Toronto (Website)

"Will you look back on life and say, "I wish I had," or "I'm glad I did"?"
~ Zig Ziglar

Sep 14 13 10:39 pm Link

Photographer

Vincent_L

Posts: 60

Los Angeles, California, US

The "steal" requires that you currently own Photoshop CS3 or above so the OP does not qualify. From Adobe ...

"Beginning today, customers who own Photoshop CS3 or higher are eligible for a special Creative Cloud membership offer that includes all of the following for just $9.99/month ... The offer is available to those who sign up by 31 December 2013."

Sounds like a pitch from a used car salesman as you need to "act now" to capture this deal. Why Adobe ? What happens on Jan 1, 2014 after you've suckered everyone in to help your Q4 earnings report ? How long is that $10/mo price good for Adobe ? crickets.


Martin Schiff Photo wrote:
I've had no problems at all with LR 5.0. I use it constantly and very heavily in conjunction with PS CC.

I would highly recommend that you go with the $9.99 CC deal for Photoshop and LR. $120/year is a steal.

-- Martin

Sep 14 13 11:42 pm Link

Photographer

Malvin J Dyb

Posts: 1

Giske, Møre og Romsdal, Norway

Vincent_L wrote:
The "steal" requires that you currently own Photoshop CS3 or above so the OP does not qualify. From Adobe ...

"Beginning today, customers who own Photoshop CS3 or higher are eligible for a special Creative Cloud membership offer that includes all of the following for just $9.99/month ... The offer is available to those who sign up by 31 December 2013."

Sounds like a pitch from a used car salesman as you need to "act now" to capture this deal. Why Adobe ? What happens on Jan 1, 2014 after you've suckered everyone in to help your Q4 earnings report ? How long is that $10/mo price good for Adobe ? crickets.



Sep 15 13 12:02 am Link

Photographer

David Parsons

Posts: 972

Quincy, Massachusetts, US

Robert Lynch wrote:

This statement is not true.

Sorry, you are right, you need to be on Win7 or Win8.  Vista isn't supported.

Sep 15 13 07:43 am Link