Forums > Photography Talk > 7D, as in dead

Photographer

MC Rock

Posts: 978

New York, New York, US

Haters rejoice: mine is dead.

I had several times today where it was dead and eventually restarted, but it's 100% dead now. I think everything began after I connected it to my Mac and installed 3 custom profiles that I have in all of my cameras, so at the moment, my advice is don't do that.

Oct 03 09 01:11 am Link

Photographer

Cuervo79

Posts: 1059

Guatemala, Guatemala, Guatemala

MC Rock wrote:
Haters rejoice: mine is dead.

I had several times today where it was dead and eventually restarted, but it's 100% dead now. I think everything began after I connected it to my Mac and installed 3 custom profiles that I have in all of my cameras, so at the moment, my advice is don't do that.

Eek that sucks A$$. What the heck is happening to canon QC? That is one of my main fears if I ever upgrade from my XT. Canon and its lacking QC.

Oct 03 09 04:16 am Link

Photographer

Mickle Design Werks

Posts: 5967

Washington, District of Columbia, US

This kind of report is what I fear when a new Canon body is introduced.

Simply does not pay to be an early adopter.

Oct 03 09 04:21 am Link

Photographer

Cuervo79

Posts: 1059

Guatemala, Guatemala, Guatemala

Mickle Design Werks wrote:
This kind of report is what I fear when a new Canon body is introduced.

Simply does not pay to be an early adopter.

early or late.... I think the 5d (original) mirror problem was addressed pretty late.

Oct 03 09 04:28 am Link

Photographer

Cain Quixote

Posts: 238

Prattville, Alabama, US

I'm sorry for your loss.

If you want we can have a moment of silence.

Oct 03 09 04:31 am Link

Photographer

FlirtynFun Photography

Posts: 13926

Houston, Texas, US

almost anything electronic stands a chance at out of the box failure or failure in the first 30 days of use. It's not just Canon. Have it repaired or replaced. Chances are good that you just got a defective copy.

Oct 03 09 04:31 am Link

Photographer

MC Rock

Posts: 978

New York, New York, US

Luckily it's a back up camera, so it's no big deal.


My main point in posting is that I'm 99% sure that the problems started after I installed the camera settings. I'm guessing that most people don't do that, but it might be something to hold off on for a bit.

Oct 03 09 04:54 am Link

Photographer

Elena V

Posts: 486

Sydney, New South Wales, Australia

Hey, I remember you were sooooooo proud of this camera a few days ago... And I keep saying: camera is just a tool. Just a tool  to help us to get the images we want. smile

Hope you can fix it and enjoy!!!! Or send it back to the store and ask for another copy.

Oct 03 09 05:02 am Link

Photographer

LANMAN

Posts: 1016

New York, New York, US

Wow that does suck pretty bad.

Did you take out the battery and put it back in?

Oct 03 09 05:12 am Link

Photographer

Wayver

Posts: 778

Montreal, Quebec, Canada

MC Rock wrote:
Haters rejoice: mine is dead.

I had several times today where it was dead and eventually restarted, but it's 100% dead now. I think everything began after I connected it to my Mac and installed 3 custom profiles that I have in all of my cameras, so at the moment, my advice is don't do that.

You could have cause a short while hooking up to your Mac.

Oct 03 09 05:28 am Link

Photographer

MacLeod Designs

Posts: 3309

Mooresville, North Carolina, US

MC Rock wrote:
Luckily it's a back up camera, so it's no big deal.


My main point in posting is that I'm 99% sure that the problems started after I installed the camera settings. I'm guessing that most people don't do that, but it might be something to hold off on for a bit.

that could just be a coincidence, electronics if they are going to fail do so within the first 30 days of use, this is why 99 percent of companies have a 30 day policy EVEN if you dont get the warranty and the manufacturer has 1 year, its probably just a bad copy and nothing to do with installing camera settings

Oct 03 09 06:11 am Link

Photographer

inTempus

Posts: 3200

Valparaiso, Indiana, US

Oh man, I'm sorry to hear that.  Thankfully it shouldn't be a problem getting it replaced, let's just hope this isn't a sign of a bigger problem for the whole series.

Keep us posted!

___________________________________
New Canon Forums:  www.kwanonians.com

Oct 03 09 06:41 am Link

Photographer

David Weiss

Posts: 7130

Oshkosh, Wisconsin, US

I think you might have dudded the electronics with a static hit or surge when you hooked it up to the computer.  It happens! 

Were you using the battery that came with the camera?  Check it with a new Canon battery.  I think the battery is the BP-511, so try a different one.  However, it might need one of the new ID chipped ones.  Most li-ion batteries have current limiters, and that might have failed open.

Power saver mode kicked in?  That was really annoying with my G10.

But go through everything in the troubleshooting guide twice, it might be something stupid.

Oct 03 09 09:44 am Link

Photographer

Worlds Of Water

Posts: 37732

Rancho Cucamonga, California, US

Cuervo79 wrote:
Eek that sucks A$$. What the heck is happening to canon QC?

Soooo true.  Hate to say it Canon fanboys... but I'm hearing WAY TOO MANY tales of Canon DSLRs breaking down lately... hmm... happy Nikon shooter here... wink

Oct 03 09 09:49 am Link

Photographer

K E S L E R

Posts: 11574

Los Angeles, California, US

Hey my first copy of the 1Dm3 was DOA.  Like I opened the box and the thing was fubared.  At the time it was a 5k camera with tax... so yea... I'm not surprised.

Oct 03 09 10:46 am Link

Photographer

Sean Baker Photo

Posts: 8044

San Antonio, Texas, US

Select Models wrote:

Soooo true.  Hate to say it Canon fanboys... but I'm hearing WAY TOO MANY tales of Canon DSLRs breaking down lately... hmm... happy Nikon shooter here... wink

Link / source?

Oct 03 09 11:23 am Link

Photographer

MC Rock

Posts: 978

New York, New York, US

Magic Lens wrote:
Hey, I remember you were sooooooo proud of this camera a few days ago... And I keep saying: camera is just a tool. Just a tool  to help us to get the images we want. smile

Hope you can fix it and enjoy!!!! Or send it back to the store and ask for another copy.

Yes, your comments were very helpful and really opened my eyes to a new way of thinking. Previously I thought the artistic quality of a photo was determined solely by the camera, but you really straightened me out. Thanks!

Oct 03 09 12:14 pm Link

Photographer

MC Rock

Posts: 978

New York, New York, US

Haus of Hadz wrote:
Wow that does suck pretty bad.

Did you take out the battery and put it back in?

Yes. I took the little flat one out too.

I called Canon. They had me check the pin that the CF card connects to and that was it. They said return it or send it in.

Oct 03 09 12:17 pm Link

Photographer

MC Rock

Posts: 978

New York, New York, US

David Weiss wrote:
I think you might have dudded the electronics with a static hit or surge when you hooked it up to the computer.  It happens! 

Were you using the battery that came with the camera?  Check it with a new Canon battery.  I think the battery is the BP-511, so try a different one.  However, it might need one of the new ID chipped ones.  Most li-ion batteries have current limiters, and that might have failed open.

Power saver mode kicked in?  That was really annoying with my G10.

But go through everything in the troubleshooting guide twice, it might be something stupid.

Wouldn't that have fried it instantly?

I've tried it with three of my 4 batteries.

Oct 03 09 12:21 pm Link

Photographer

Ricardo Mejia

Posts: 413

Denver, Colorado, US

Select Models wrote:

Soooo true.  Hate to say it Canon fanboys... but I'm hearing WAY TOO MANY tales of Canon DSLRs breaking down lately... hmm... happy Nikon shooter here... wink

I've been shooting Canon for over 30 years.  Never had any break downs.

Oct 03 09 12:21 pm Link

Photographer

MC Rock

Posts: 978

New York, New York, US

Sean Baker wrote:

Link / source?

I'd love to see one too.

I did a Google search to see if anyone else has had the sme problem. I couldn't find a single link to a problem with the 7D.

Oct 03 09 12:23 pm Link

Photographer

YnY Photography Studios

Posts: 1716

Legal, Alberta, Canada

MC Rock wrote:
I'd love to see one too.

I did a Google search to see if anyone else has had the sme problem. I couldn't find a single link to a problem with the 7D.

Select Models said, "but I'm hearing WAY TOO MANY tales of Canon DSLRs breaking down lately..."  That's not just talking about the 7D, that includes the myriad of problems with the 5DII et. al.  I have to agree with him, and it's sad to see all the fanboys jump on him for an honest comment.

Oct 03 09 12:26 pm Link

Photographer

Ken Marcus Studios

Posts: 9421

Las Vegas, Nevada, US

Did you read the instructions BEFORE installing old software in it?


KM

Oct 03 09 12:29 pm Link

Photographer

Zim Killgore

Posts: 732

San Diego, California, US

i connect my 5D straight to my MAC allllllll the time. i have a few custom settings on it too. nothing ever happens. when i got a letter in the mail about the mirror problem, i sent it in and the cleaned my entire body, fixed the mirror so it wont break, and sent it back within a few days.

all for free.

you might just have a lemon. it happens.
with ALL types of electronics. including NIKON.
my old nikon shut down for no reason and never turned back on.
that when i got my canon.

Oct 03 09 12:31 pm Link

Photographer

Brandphoto

Posts: 67

Oldham, England, United Kingdom

Just take it back with a tube of KY and say "Sort it or use it as a suppository, your choice?" lmao

Oct 03 09 12:37 pm Link

Photographer

Eduardo Frances

Posts: 3227

Barcelona, Catalonia, Spain

Sean Baker wrote:
Link / source?

There are plenty of stuff happening to Canon Cameras:

Err99 on new 40D cameras http://www.google.com/search?q=EOS+40D+ … =firefox-a  I met 3 photographers all with 3 new 40D´s bought from canon autorized stores that were dead after a few days 2 because of shutter assembly problems, 1 because a faulty contact on the lens mount in the camera.

Then you have the AF problems with the 1D MKIII (which is reportedly present in the 1ds MKIII too) http://www.robgalbraith.com/bins/conten … -8742-9063

Also take into account the EOS 50D banding issues http://www.google.com/search?q=EOS+50D+ … =firefox-a

While I don´t have a link for it a friend of mine had a problem with the EF 24-70mm f/2.8, he sent it 3 times to be repaired (back focusing) and they couldn´t repair the lens, the rest of his EF lenses focus well without problems.

So yeah, there´s a problem with QC.

Oct 03 09 12:47 pm Link

Photographer

Eric Haywood

Posts: 8247

OP: I'm assuming you'll have the camera fixed, but I'm curious: has this experience turned you off of the 7D entirely, or are you planning on looking past the one "lemon" you got and continuing to use it as a backup once it's repaired or replaced?

Oct 03 09 12:51 pm Link

Photographer

YnY Photography Studios

Posts: 1716

Legal, Alberta, Canada

Eduardo Frances wrote:
There are plenty of stuff happening to Canon Cameras:

Err99 on new 40D cameras http://www.google.com/search?q=EOS+40D+ … =firefox-a  I met 3 photographers all with 3 new 40D´s bought from canon autorized stores that were dead after a few days 2 because of shutter assembly problems, 1 because a faulty contact on the lens mount in the camera.

That Err99 is the one that really gets me.  It was common on the 5DII as well (or was that another error number?), and personally I would shit if my brand-new multi-thousand dollar camera kept giving me fatal errors like that. The 5D bodies had problems with mirrors falling off, and many 5DIIs were shipped with hair and crap in the viewfinders.  I'm sorry, but these simply aren't acceptable QC issues in my eyes.  I have never had an issue with FIRST PRODUCTION RUN olympus bodies bought as soon as they hit the market, that haven't been solved with a simple firmware update a month after release (and by issues I mean stuff like, "we want better control of our focus points" or "we want IS support for our legacy lenses", not fatal camera errors).

Oct 03 09 12:58 pm Link

Photographer

Robb Mann

Posts: 12327

Baltimore, Maryland, US

Select Models wrote:

Soooo true.  Hate to say it Canon fanboys... but I'm hearing WAY TOO MANY tales of Canon DSLRs breaking down lately... hmm... happy Nikon shooter here... wink

Yeah, Thankfully recent Nikon DSLR's have been completely trouble free...
http://www.nikonusa.com/Service-And-Sup … isory.page

Oct 03 09 01:23 pm Link

Photographer

MC Rock

Posts: 978

New York, New York, US

Ken Marcus Studios wrote:
Did you read the instructions BEFORE installing old software in it?


KM

I used new software that came with the camera.

Oct 03 09 01:36 pm Link

Photographer

Daniel

Posts: 5169

Brooklyn, New York, US

MC Rock wrote:
I called Canon. They had me check the pin that the CF card connects to and that was it. They said return it or send it in.

Did they provide any more specifics (a bent pin, or the whole assembly, or...)?

Oct 03 09 01:53 pm Link

Photographer

MC Rock

Posts: 978

New York, New York, US

Eric Haywood wrote:
OP: I'm assuming you'll have the camera fixed, but I'm curious: has this experience turned you off of the 7D entirely, or are you planning on looking past the one "lemon" you got and continuing to use it as a backup once it's repaired or replaced?

It hasn't turned me off at all. A crop with great IS and low light performance is something I've been wanting to have for a while. Photos of models are probably only about half of what I shoot and the 7D is probably a better choice for a lot or most of the other work. Plus, I can pretty much meet all my lens needs with the 24 1.4 and a 24-105 on the 7D.

I was also really enjoying the pop-up flash - shooting with it set in the -2 1/3 to -3 range as well as with a slaved speed light. I had the 24 1.4 on it for most of those shots and maybe it had to do with the focal length, but it also seemed that the flash was diffused differently than either of my other cameras that have one. It also seemed different that a speedlight head on, but that could be biased by new gear optimism and or general unfamiliarity.

I also find the 24mm pretty different from my other primes. It's been a little underutilized, so I don't know it as well as my other lenses, so it could be a factor in my perception of the pop-up flash as well.

Oct 03 09 02:00 pm Link

Photographer

MC Rock

Posts: 978

New York, New York, US

Daniel wrote:

Did they provide any more specifics (a bent pin, or the whole assembly, or...)?

There's nothing wrong with the pins.

Oct 03 09 02:01 pm Link

Photographer

MC Rock

Posts: 978

New York, New York, US

Robb Mann wrote:

Yeah, Thankfully recent Nikon DSLR's have been completely trouble free...
http://www.nikonusa.com/Service-And-Sup … isory.page

That sounds identical to the problem with my 7D.

Oct 03 09 02:03 pm Link

Photographer

Daniel

Posts: 5169

Brooklyn, New York, US

MC Rock wrote:

There's nothing wrong with the pins.

ok.

Oct 03 09 02:10 pm Link

Photographer

EF2

Posts: 166

Vancouver, Washington, US

Mine is still on my kitchen table in a box. I hope it all goes well, but I bought anyway after reading this. I've had a few Canon bodies and no problems. I did try the 5D mkI and found it got dust in it easily, but all my Canons have functioned fine.

Oct 03 09 02:45 pm Link

Photographer

PhotoPower

Posts: 1487

Elmsdale, Nova Scotia, Canada

Select Models wrote:

Soooo true.  Hate to say it Canon fanboys... but I'm hearing WAY TOO MANY tales of Canon DSLRs breaking down lately... hmm... happy Nikon shooter here... wink

Get back out on the deck alone with your Jack Daniels like the rest of the pitiful people who provoke brand arguments in their drunken hazes!

Oct 03 09 03:04 pm Link

Photographer

MC Rock

Posts: 978

New York, New York, US

Ned Yeung wrote:

Select Models said, "but I'm hearing WAY TOO MANY tales of Canon DSLRs breaking down lately..."  That's not just talking about the 7D, that includes the myriad of problems with the 5DII et. al.  I have to agree with him, and it's sad to see all the fanboys jump on him for an honest comment.

No one jumped him. I didn't even reply to him. Sean asked him for a link/source. Calling that jumping on him is bordering on histrionics.

I only want to see a link to see if I can find more info on my problem.

Oct 03 09 04:00 pm Link

Photographer

Eduardo Frances

Posts: 3227

Barcelona, Catalonia, Spain

Ned Yeung wrote:
That Err99 is the one that really gets me.  It was common on the 5DII as well (or was that another error number?), and personally I would shit if my brand-new multi-thousand dollar camera kept giving me fatal errors like that. The 5D bodies had problems with mirrors falling off, and many 5DIIs were shipped with hair and crap in the viewfinders.  I'm sorry, but these simply aren't acceptable QC issues in my eyes.  I have never had an issue with FIRST PRODUCTION RUN olympus bodies bought as soon as they hit the market, that haven't been solved with a simple firmware update a month after release (and by issues I mean stuff like, "we want better control of our focus points" or "we want IS support for our legacy lenses", not fatal camera errors).

Canon while is pushing with innovative features it has also been shooting itself in the foot with their QC problems.

I don´t claim that the 7D will run into a batch of problems like the 40D and 5D (original -mirror assembly problem) did, only time will say,  but there is a track of problems that are really worrying mostly because they are appearing in their pro and semi pro cameras and not in the Rebel line (the XS, XTI, T1i have gone without a hint of a QC problem).

It is a shame though as of today Canon has the most reasonable lens roadmap (IMHO) of all brands because of the availability of pro grade lenses at fair prices (f/4L) and comprehensive prime selection (no S-cary jumps in price like in Nikon as an example the EF 100mm f/2.0 price vs the price of the 105mm f/2.0 DC -Defocus control being something i don´t find useful at all for the way I shoot and I wouldn´t like to pay for it-).

P.S. S-cary: written like that to avoid the cat emoticon in the text

Oct 03 09 04:09 pm Link

Photographer

Ricardo Sevilla

Posts: 4628

Miami, Florida, US

What? Already?

Bummer. Did you have insurance or something on it?

-Ricardo S.

Oct 03 09 04:11 pm Link