Forums > Photography Talk > Images not on card!!

Photographer

Images By Joseph

Posts: 901

Naperville, Illinois, US

I just got done with a shoot that took three CF cards to capture.
The second card did not have the images on it I just took just a few from a previous shoot. When I downloaded the images from the other two cards the numbering jumped from 1815 to 1978 so I am missing a lot of images!
I shoot RAW - Canon MK5 II - Sandisk Extreme III was the card I used.
Downloaded the recovery software but when done the images recovered were from a previous shoot.

Ideas?

Dec 16 12 04:57 pm Link

Photographer

Ryan South

Posts: 1421

Baton Rouge, Louisiana, US

I just had a Sandisk Ultra 4 HC?  crap out on me a couple of days ago.  Even after formatting.  I tried it again this morning and it was making my d7000 do some strange things, like not turn off even when switched.  There are some recovery programs out there you might try.  Hopefully it's just TF.

Dec 16 12 05:19 pm Link

Photographer

The Gross Bite

Posts: 3966

Lansing, Michigan, US

Sounds like the images weren't recorded on the card. Could be you 'corrupted' the card on the last shoot and it wouldn't work on this shoot. Too bad... chalk it up as a 'Lesson learned.'

And you didn't chimp at least once when using the suspect card?

Bet you reformat (in camera) all your memory cards after copying off the images from now on... maybe not. If not... Good luck!

Over 1000 Raw shots on one card? Another lesson learned... smaller cards minimize lost stuff.

Dec 16 12 05:37 pm Link

Photographer

Ralph Easy

Posts: 6426

Sydney, New South Wales, Australia

Images By Joseph wrote:
Downloaded the recovery software but when done the images recovered were from a previous shoot.

Ideas?

The images were not written to the card at all.

Check the pinholes for dirt. Even if just 1 pinhole on the CF card is clogged, the digital transfer is compromised.

Check for bent pins on the camera.

Check the pinhole alignment: are they straight looking from the edge?

Use the card again and check if they are capturing the images.

It looks like it's more of a bum card issue.

.

Dec 16 12 05:46 pm Link

Photographer

Kaouthia

Posts: 3153

Wishaw, Scotland, United Kingdom

Or, your third card is actually your second card and you formatted and overwrote it by mistake when you thought you'd switched the card out for a fresh one (which may be why recovery software recovered an old shoot).

Are your cards clearly labelled and marked differently to prevent such a mistake or is it possible?

Dec 16 12 06:06 pm Link

Photographer

SoCo n Lime

Posts: 3283

Glasgow, Scotland, United Kingdom

sorry to hear

were you using a speedlite, ambient or studio flash?

i only ask as i experienced something similar (on 5d mk1) although it was for a few frames and not a whole card.

(couldn't of happened at a worse time - taking pics of permanent secretary scottish government)

i had speedlite with omni bounce set TTL fired a couple of shots direct at some subjects (reception VIP's) then made the error of going for bounce of the ceiling and not test firing.. the infared was helping hunt for focus and judging distance .. pulled this guy and sponsers to the side to set up the shot (youve got seconds with these guys) and shot some frames off.. camera went hay wire, kind of froze.. i could see the previews come up (that acknowledgement that you got pic - not the recall by review button)

.. 6 or 7 shots vanished into thin air it seemed after switching camera off then back on which cleared the non responsive problems i was having.. all this while trying to look still cool and under control while the shit was hitting the fan.. with a smile and "thanks great job guys" while im shitting myself, screaming wtf inside smile

carried on and took a couple more descret shots as the sponsors and secretary got into their networking mode which turned out my savours cause i tried recovery programs etc and like your scenario brought up old files that wrn't written over... the numbering sequence was missing the same number of files to!

did you fill the card up again when shooting with the card, as in did it say full CF before unloading card or just partial re-write..? did you format prior to shoot? check your settings on camera do you have the setting on that allows to shoot without card present.. theres is a setting there so it wont take pictures with out a card present. you may of thought youve loaded up or it hasnt connected properly but then thats a long shot

Dec 16 12 06:07 pm Link

Photographer

SoCo n Lime

Posts: 3283

Glasgow, Scotland, United Kingdom

Kaouthia wrote:
Or, your third card is actually your second card and you formatted and overwrote it by mistake when you thought you'd switched the card out for a fresh one (which may be why recovery software recovered an old shoot).

i would say this would be high on the possibility list

Dec 16 12 06:15 pm Link

Photographer

Mike Hemming

Posts: 380

Easton, Maryland, US

Number your cards with a Sharpie front and back 1 2 3 4 or whatever.
Put a card in its little holder (the holder should be marked on front to show its the front) that you are going to use that day front facing out.
After using the card put into the little holder WITH THE BACK FACING OUT.
To end using the card twice in the same day.

I used to write roll 1 day 1 on the top of my film cans for the same type of reason to save time and prevent mix ups

Dec 16 12 06:35 pm Link

Photographer

Rp-photo

Posts: 42711

Houston, Texas, US

Kaouthia wrote:
Or, your third card is actually your second card and you formatted and overwrote it by mistake when you thought you'd switched the card out for a fresh one (which may be why recovery software recovered an old shoot).

Are your cards clearly labelled and marked differently to prevent such a mistake or is it possible?

I was thinking the same.

I follow a no format at shoot protocol in which only cards formatted before leaving home are used. That way, if I change cards and see any images, something is amiss.

Even if a card is only partially filled, I never use it for another shoot until it comes up again in oldest rotation. IMHO, using the same card at consecutive shoots is a sloppy practice, and you should have enough cards on hand to never have to do it.

I also write a number on each card and re-format the earliest-used first.

Dec 16 12 06:52 pm Link

Photographer

Rp-photo

Posts: 42711

Houston, Texas, US

ELiffmann wrote:
Hopefully it's just TF.

I thought TF was supposed to held in the same regard as other compensation methods.

Image loss is just as devastating to those involved regardless.

Dec 16 12 06:59 pm Link

Photographer

Ira Meyer

Posts: 428

Oxnard, California, US

Be sure to not wright anything else on the card!!!

If you can't recover the images, call SanDisk.  (As they have more powerful data recovery software than what is made available for public use.)

Best of good luck!

Dec 16 12 07:05 pm Link

Photographer

Photography by RJ

Posts: 40

Bartlett, Illinois, US

http://www.drivesaversdatarecovery.com/

Saved my butt a couple of times... smile  Good luck!

Dec 16 12 07:13 pm Link

Photographer

Images By Joseph

Posts: 901

Naperville, Illinois, US

Well after reading all of your great advise I went back to what I thought was my third card and did a data recovery on it and there were most of the missing images! I did what you said and thought I switched cards but did not. Sandisk recovery came up with a error 2 code so I could not recover them but they are there. Write the support dept to see what they say about the error.
In a way I am glad I made the error, it was TF, as I now have learned what to do and avoid this going forward. I guess if you don't make mistakes then you don't learn.
Thanks for all the help!

Dec 16 12 09:04 pm Link

Photographer

Kaouthia

Posts: 3153

Wishaw, Scotland, United Kingdom

Bummer, let's see what Sandisk say, and if they can help.

Dec 17 12 03:11 am Link

Photographer

Camerosity

Posts: 5805

Saint Louis, Missouri, US

This is the seventh time I’ve posted what’s below. The first six times were between April and August of this year. Rather than try to recall the details from memory, I’m just reposting my old post. My camera is a Nikon, but I doubt that will change much.

To add details that are not in the post I’m pasting in below, the free software available from SanDisk is a scaled down version of one of the two software packages listed in the second paragraph of the original post. (I don’t remember which one.) Try SanDisk’s free software first. It didn’t work for me.

If it doesn’t work, you can download trial versions of the two commercial recovery packages that are named. The trial versions will tell you how many files are recoverable, but it won’t recover them. One found a few more files than the other one. I ran both and bought the one that would recover the most files.

Also, SanDisk CF cards have a lifetime warranty. If a card fails, they’ll replace it.

Below is other information I learned from SanDisk and Nikon that may be helpful.

~~~~~

I've had two cards fail since September. Both were SanDisk Extreme cards - one 8GB and one 16 GB.

I found two recovery applications that would recover all of the files from the 8GB card and most of them from the 16GB card. One is RescuePRO. The other is PHOTORECOVERY 2011 R2. (I use a PC, but I believe both are available for Mac.)

With both, you'll lose the file numbers assigned by the camera. They were named File 0001, File 0002, etc., in they order in which they were recovered (not necessarily the order in which they were shot).

One of the cards failed the first time it was used. The other card failed the third time.

I had reformatted the card that failed after the third shoot *in the camera* after each of the previous shoots. However, the recovery software recovered the images from all three shoots - despite the fact that I had reformatted the card in the camera after the first two shoots.

SanDisk told me that the reason the card failed is that it was not properly formatted by the camera - and the camera "thought" there was more available space than there was.

In order to be sure that files are deleted during a reformat, they said, the card must be reformatted by a computer - not a camera.

SanDisk directed me to a page on their web site web site that has instructions for proper reformatting so that the files on the card are deleted, not just made invisible.

http://kb.sandisk.com/app/answers/detai … ltdUYyV2s=

After I posted the above to an earlier MM thread, someone responded by saying that SanDisk had told him the opposite - that the CF card should be formatted in the camera.

Then I found this in Magic Lantern's guide to the Nikon D3 (Page 284):

"In the D3 instruction book, Nikon states that formatting a memory card ‘permanently deletes any data that (the card) may contain.’ While this is a salutary warning, it is somewhat misleading. The formatting process actually causes the existing file directory information to be overwritten so that the indicators that direct any reading device, including the camera itself, to the image data on the card are removed, though it does not actually delete/erase all the data itself as Nikon claims. Formatting, however, does make it extremely difficult to recover previously written data from a card once it is formatted… “

So I called both SanDisk and Nikon support, and both agreed that

1)    Formatting a card in the camera maps out any areas of the card that have become corrupted so that they are not used again.

2)    Formatting the card in the camera does not delete data/images from the card – at least in the case of the Nikon D3 and D3X. I didn’t ask about other cameras.

3)    Reformatting the card in the computer is the best way to reformat a CF card, and this will delete any data on the card.

4)    The card must be reformatted in the camera to be properly formatted *for that camera.* 

5)    In other words, it is preferable (after copying the images from the CF card to the computer and backing them up) to first format the card with a computer and then format it again in the camera.

If the software packages listed above don't work for you, there are places (like Tallyns.com and SanDisk) that will try to recover the files for you. Tallyns charges about $200. Others may charge more or less.

Dec 17 12 03:40 am Link

Photographer

WMcK

Posts: 5298

Glasgow, Scotland, United Kingdom

Images By Joseph wrote:
Well after reading all of your great advise I went back to what I thought was my third card and did a data recovery on it and there were most of the missing images! I did what you said and thought I switched cards but did not. Sandisk recovery came up with a error 2 code so I could not recover them but they are there. Write the support dept to see what they say about the error.
In a way I am glad I made the error, it was TF, as I now have learned what to do and avoid this going forward. I guess if you don't make mistakes then you don't learn.
Thanks for all the help!

Try ZAR (Zero Assumptions Recovery.) You can use the free version for recovery from camera memory cards, but not from computer hard disks. On two occasions I have had it recover files which the Sandisk program could not.

Dec 17 12 08:14 am Link

Photographer

TVenhola

Posts: 5

Espoo, Uusimaa, Finland

WMcK wrote:
Try ZAR (Zero Assumptions Recovery.) You can use the free version for recovery from camera memory cards, but not from computer hard disks. On two occasions I have had it recover files which the Sandisk program could not.

For the tech savvy there's Linux tools which often are superior to the available free Windows programs at the cost of steeper learning curve.
https://help.ubuntu.com/community/DataRecovery

I prefer the photorec, but YMMV. In this particular case I'm afraid that the CF card was damaged in such a way that the camera never got to start the writing the actual files. Therefore there's nothing to recover. Running photorec might still be an option, at least you'll get to know if the CF card is damaged and if it is, then just how bad it is. Especially Windows is good in hiding this precious information away from your eyes.

Dec 17 12 03:41 pm Link

Photographer

Images By Joseph

Posts: 901

Naperville, Illinois, US

WMcK wrote:

Try ZAR (Zero Assumptions Recovery.) You can use the free version for recovery from camera memory cards, but not from computer hard disks. On two occasions I have had it recover files which the Sandisk program could not.

This program worked very well and I got my images off the card.
Thanks for your suggestion!!

Dec 17 12 04:07 pm Link

Photographer

AVD AlphaDuctions

Posts: 10747

Ottawa, Ontario, Canada

Images By Joseph wrote:

This program worked very well and I got my images off the card.
Thanks for your suggestion!!

we are always pleased when these stories have a happy ending.  I've never tried ZAR but with a cool name like that I'm going to try it.

Dec 17 12 05:13 pm Link

Photographer

Kaouthia

Posts: 3153

Wishaw, Scotland, United Kingdom

Images By Joseph wrote:
This program worked very well and I got my images off the card.
Thanks for your suggestion!!

Woohoo!  Now, grab a sharpie and number those cards! smile

Dec 17 12 05:30 pm Link

Photographer

Michael Fryd

Posts: 5231

Miami Beach, Florida, US

Images By Joseph wrote:
Well after reading all of your great advise I went back to what I thought was my third card and did a data recovery on it and there were most of the missing images! I did what you said and thought I switched cards but did not. Sandisk recovery came up with a error 2 code so I could not recover them but they are there. Write the support dept to see what they say about the error.
In a way I am glad I made the error, it was TF, as I now have learned what to do and avoid this going forward. I guess if you don't make mistakes then you don't learn.
Thanks for all the help!

One of the advantages of one large card vs. multiple smaller cards is that you don't have to switch cards, and don't have to worry about switching to an already used card.


If you are going to use multiple cards in a shoot, you may want to format all cards in the camera before the shoot starts.  Once the shoot starts never format or delete.  In this way if you swap in already used card, the camera will report it as full, and you will know to swap to a fresh card.

Dec 17 12 05:36 pm Link

Photographer

Kaouthia

Posts: 3153

Wishaw, Scotland, United Kingdom

Michael Fryd wrote:
If you are going to use multiple cards in a shoot, you may want to format all cards in the camera before the shoot starts.  Once the shoot starts never format or delete.  In this way if you swap in already used card, the camera will report it as full, and you will know to swap to a fresh card.

As well as this, have two (or more) completely separate containers for empty cards and full cards.

Empty cards remain in one of my camera bags.  Each time a card gets full, or close to it (I shoot dual cards on important jobs), one goes in a different pocket in the same bag, the other card goes in my pocket.

Dec 17 12 05:49 pm Link

Photographer

Good Egg Productions

Posts: 16713

Orlando, Florida, US

The Effective Image wrote:
Sounds like the images weren't recorded on the card. Could be you 'corrupted' the card on the last shoot and it wouldn't work on this shoot. Too bad... chalk it up as a 'Lesson learned.'

And you didn't chimp at least once when using the suspect card?

Bet you reformat (in camera) all your memory cards after copying off the images from now on... maybe not. If not... Good luck!

Over 1000 Raw shots on one card? Another lesson learned... smaller cards minimize lost stuff.

163.  Math is hard.

Dec 17 12 06:05 pm Link

Photographer

SoCo n Lime

Posts: 3283

Glasgow, Scotland, United Kingdom

Images By Joseph wrote:

This program worked very well and I got my images off the card.
Thanks for your suggestion!!

glad you found them and it all turned out well in the end

Dec 17 12 06:29 pm Link

Photographer

Images By Joseph

Posts: 901

Naperville, Illinois, US

Michael Fryd wrote:

One of the advantages of one large card vs. multiple smaller cards is that you don't have to switch cards, and don't have to worry about switching to an already used card.


If you are going to use multiple cards in a shoot, you may want to format all cards in the camera before the shoot starts.  Once the shoot starts never format or delete.  In this way if you swap in already used card, the camera will report it as full, and you will know to swap to a fresh card.

Another excellent idea!

Dec 17 12 07:42 pm Link

Photographer

Barely StL

Posts: 1281

Saint Louis, Missouri, US

Michael Fryd wrote:
One of the advantages of one large card vs. multiple smaller cards is that you don't have to switch cards, and don't have to worry about switching to an already used card.


If you are going to use multiple cards in a shoot, you may want to format all cards in the camera before the shoot starts.  Once the shoot starts never format or delete.  In this way if you swap in already used card, the camera will report it as full, and you will know to swap to a fresh card.

I have two separate Pelican cases for CF cards. Each one holds eight cards. They are identical, except that one has a silver-colored metal plate with my name and address on it, and the other has a black plate. I keep unexposed cards in the one with the silver plate and exposed cards in the one with the black plate. (Just like on sheet film holders, where the side of the dark slide with a silver rim indicates unexposed and the black rim indicates exposed.)

After a shoot, I copy the cards to the internal hard drives of two computers plus an external hard drive on one of them. After checking to see that the photos are there and okay, I format the cards with the computer, then in the camera, and put the cards back in the case with the unexposed cards.

That way, formatting CF cards is one less thing on my checklist of things to do just before a shoot, when I'm sometimes rushed. As long as they're in the unexposed case, I know that they're formatted and ready to go.

Dec 17 12 07:56 pm Link

Photographer

Extrosy

Posts: 656

Minneapolis, Minnesota, US

Why even format the card?  I just "move" the images off the card.
If the card is full, then I can't use it, and it's not empty until the transfer is complete.

Dec 17 12 08:30 pm Link

Photographer

The Gross Bite

Posts: 3966

Lansing, Michigan, US

Good Egg Productions wrote:

163.  Math is hard.

Bifocal lenses and computer screens are hard too...

Dec 17 12 10:41 pm Link

Photographer

Michael Fryd

Posts: 5231

Miami Beach, Florida, US

Extrosy wrote:
Why even format the card?  I just "move" the images off the card.
If the card is full, then I can't use it, and it's not empty until the transfer is complete.

"moving" an image off a card is really just copying the image file and then deleting it.  If your software offers a "move" function then I suspect it copies each file and then deletes it from the card.


Assuming that all software is bug free and that all hardware works perfectly, there should be no significant difference between deleting all images and formatting the card.

If the images on your card are important, you don't want directory corruption.  A format puts a clean, fresh, and correct empty file system on the card.  This overwrites whatever was there before.  Format a card with a corrupt filesystem and you have fixed the corruption (and removed any files in the process).

Directory corruption can be introduced by a bug in the software of your computer/camera.  it can be introduced by removing a card before a write was completed or a buffer was flushed.  It can even be caused by hardware issues in a particular reader or incompatibilities between a particular card and a reader.

You may not notice minor corruption, but the corruption can spread.  A card that seems fine one day, may cause the loss of files the next day.

Formatting the card is an easy way to remove any existing corruption and start fresh.


Another reason for formatting is that the file system was not designed with cameras in mind.  Most computer users don't regular fill up their disks with lots of files, and then delete them all one-by-one.   You can end up with filesystem overhead that takes up space.  Formatting resets the filesystem back to a pristine state.


Whether or not these differences are important to you, depends on your level of paranoia.  In general cameras and computers are fairly reliable.  It is rare to see a directory corruption problem.

Dec 18 12 07:22 am Link

Photographer

Yingwah Productions

Posts: 1557

New York, New York, US

Michael Fryd wrote:

"moving" an image off a card is really just copying the image file and then deleting it.  If your software offers a "move" function then I suspect it copies each file and then deletes it from the card.


Assuming that all software is bug free and that all hardware works perfectly, there should be no significant difference between deleting all images and formatting the card.

If the images on your card are important, you don't want directory corruption.  A format puts a clean, fresh, and correct empty file system on the card.  This overwrites whatever was there before.  Format a card with a corrupt filesystem and you have fixed the corruption (and removed any files in the process).

Directory corruption can be introduced by a bug in the software of your computer/camera.  it can be introduced by removing a card before a write was completed or a buffer was flushed.  It can even be caused by hardware issues in a particular reader or incompatibilities between a particular card and a reader.

You may not notice minor corruption, but the corruption can spread.  A card that seems fine one day, may cause the loss of files the next day.

Formatting the card is an easy way to remove any existing corruption and start fresh.


Another reason for formatting is that the file system was not designed with cameras in mind.  Most computer users don't regular fill up their disks with lots of files, and then delete them all one-by-one.   You can end up with filesystem overhead that takes up space.  Formatting resets the filesystem back to a pristine state.


Whether or not these differences are important to you, depends on your level of paranoia.  In general cameras and computers are fairly reliable.  It is rare to see a directory corruption problem.

Or the dumb cat knocks the USB plug off in the middle of transfer, then you'd be really screwed. I keep 2 copies of a shoot and images on the card. I try not to format until all the editing is done, sent off to client, and archived. cuz you just never know.

Dec 18 12 12:36 pm Link